Ralph Henn
Vienna
Summary
Proven leader with a track record of facilitating business growth and enhancing operational efficiency in the corporate world and almost any other economical environment. Expert in strategic planning and business development, with a knack for fostering robust partnerships. Skilled in arbitration and fostering team collaboration, consistently driving results and organizational improvements. Achieved significant market share increase through innovative HR strategies and effective coaching techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Managing Partner
ISG Personalmanagement
09.2022 - Current
- Established and implemented business procedures and process improvements for customers HR.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative HR and personnel strategies to facilitate business expansion on customer side.
Executive Management Coach
Self-employeed
04.2010 - 08.2022
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Developed and maintained network of professional resources to refer clients to.
Sales Coach and Trainer
Self-employeed
11.2006 - 03.2010
- Managed recruitment, training and development for highly effective sales team.
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
- Built and maintained professional relationships with vendors and suppliers.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Supported productivity increase and business growth through new hire training and mentoring.
Real Estate Agent
Self-employeed
01.2002 - 10.2006
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed new business and managed new and existing clients.
Logistics Business Consultant
Self-employeed
01.1995 - 12.2001
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Led restructuring of organization internal processes, resulting in improved performance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
Logistics Manager
PepsiCo
10.1991 - 12.1994
- Led third-party vendors in achieving delivery time and cost targets.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Monitored logistics performance and identified improvement opportunities.
- Collaborated with manufacturing and supply chain management.
- Integrated warehouse operations with existing and new business processes.
Physical Distribution Manager
M&M Mars
11.1989 - 09.1991
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Sales Clerk & Apprenticeship
Joh. Flamm GmbH
10.1985 - 10.1989
- Created professional sales presentations to effectively demonstrate service features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Immobilienwirt - Real Estate
Deutsche Immobilien Akademie
Freiburg Im Breisgau02.2005
Diplom-Betriebswirt VWA - Studies of Sales And Marketing
VWA/University
Freiburg Im Breisgau11.1990
Commercial Apprenticeship - Commerce
Walter-Eucken-Gymnasium & Berufsschule
Freiburg Im Breisgau06.1987
Skills
- Arbitration
- Mediation
- Firm financial oversight
- Business Development
- Business partnership development
- Recruiting
- Marketing knowledge
- Strategic planning skills
Languages
German
Native language
English
Proficient
C2
French
Intermediate
B1
Timeline
Managing Partner
ISG Personalmanagement
09.2022 - Current
Executive Management Coach
Self-employeed
04.2010 - 08.2022
Sales Coach and Trainer
Self-employeed
11.2006 - 03.2010
Real Estate Agent
Self-employeed
01.2002 - 10.2006
Logistics Business Consultant
Self-employeed
01.1995 - 12.2001
Logistics Manager
PepsiCo
10.1991 - 12.1994
Physical Distribution Manager
M&M Mars
11.1989 - 09.1991
Sales Clerk & Apprenticeship
Joh. Flamm GmbH
10.1985 - 10.1989
Immobilienwirt - Real Estate
Deutsche Immobilien Akademie
Diplom-Betriebswirt VWA - Studies of Sales And Marketing
VWA/University
Commercial Apprenticeship - Commerce
Walter-Eucken-Gymnasium & Berufsschule
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