Rohit Kalia
Summary
During my time at SAP, I’ve learned to build strong customer relationships, think strategically, and deliver under pressure. Managing the Swiss market independently sharpened my commercial mindset. Now I’m ready to take full ownership in a sales role and turn potential into measurable results.
Overview
5
5
years of professional experience
Work History
Sales Development Executive Assistant
SAP Austria
05.2024 - Current
- Independently managed the Swiss market, driving early-stage pipeline creation across SAP’s Customer Experience portfolio (e.g., Emarsys, Sales Cloud, Service Cloud).
- Conducted account research, identified new business opportunities, and initiated outreach via email, phone, and LinkedIn.
- Successfully booked high-quality meetings with senior stakeholders and created strong sales-qualified opportunities for Account Executives.
- Collaborated closely with AEs, Marketing, and Solution Advisors to align messaging, target key personas, and execute territory plans.
- Took on a leadership role by mentoring and onboarding two new Sales Development Executives as a designated Buddy.
- Maintained accurate data and performance tracking in internal CRM systems; consistently met or exceeded KPIs in meetings booked and opportunity creation.
Recruiter
Just-Eat-Takeaway
02.2023 - 07.2023
- Managed end-to-end recruitment and onboarding of delivery couriers for the Vienna market.
- Conducted applicant screening, interviews, and independently led onboarding sessions.
- Ensured smooth operational ramp-up by aligning hiring needs with local delivery targets.
- Delivered a high-volume recruitment process with a focus on candidate experience and efficiency.
Customer Support
Velcom GmbH
09.2021 - 01.2022
- Handled first-level customer complaints regarding newspaper delivery (e.g. missing or late deliveries).
- Provided support via phone and email, ensuring quick and courteous resolution of issues.
- Entered and tracked cases in the internal complaint system; followed up with delivery teams when necessary.
- Maintained a calm, solution-oriented tone even in high-volume and emotionally charged situations.
Military Service – 1st Guards Company
Austrian Armed Forces
11.2020 - 05.2021
- Completed national military service as part of Austria’s 1st Guards Company.
- Participated in COVID-19 support missions, including assistance with large-scale testing operations in Vienna.
- Supported border security operations during the pandemic, ensuring compliance with national entry regulations.
Education
Bachelor of Science - Digital Marketing & Marketing & Consumer Research
Vienna University of Economics And Business (WU Wien)
Vienna11-2025
BHS Matura - Marketing- Und Kommunikationswissenschaften
Bundeshandelsakademie Wien 11
Vienna01-2020
Skills
- Ownership & Accountability
- Strong Communication Skills
- Resilience under Pressure
- Team Collaboration & Leadership Potential
Hobbies
- Music production – from beat making to full song mastering in my own home studio
- Strength training & fitness – discipline, focus, and progress mindset
- Reading – especially on psychology, personal development, and business topics
Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
French
Elementary (A2)
Timeline
Sales Development Executive Assistant
SAP Austria
05.2024 - Current
Recruiter
Just-Eat-Takeaway
02.2023 - 07.2023
Customer Support
Velcom GmbH
09.2021 - 01.2022
Military Service – 1st Guards Company
Austrian Armed Forces
11.2020 - 05.2021
Bachelor of Science - Digital Marketing & Marketing & Consumer Research
Vienna University of Economics And Business (WU Wien)
BHS Matura - Marketing- Und Kommunikationswissenschaften
Bundeshandelsakademie Wien 11
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