Roko Blaško
.
Mali Lošinj
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Housekeeper
Pension Berger
12.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Washed and put away kitchen dishes, utensils and glassware.
- Helped guests carry their luggage into the rooms.
Hotel Waiter
Jadranka Tourism D.o.o
09.2024 - 11.2024
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
Housekeeper
Pension Berger
12.2023 - 04.2024
External Receptionist
Kamp Slatina D.o.o
06.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Hotel Waiter
Hotel Lech
12.2022 - 04.2023
External Receptionist
Kamp Slatina D.o.o
06.2022 - 09.2022
External Receptionist
Kamp Slatina D.o.o
05.2021 - 12.2021
External Receptionist
Kamp Slatina D.o.o
06.2020 - 09.2020
Beach / Pool Staff Member
Jadranka Turizam D.o.o
06.2019 - 09.2019
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Delivery Driver
Jadranka Trgovina D.o.o
09.2018 - 02.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Beach / Pool Staff Member
Jadranka Turizam D.o.o
07.2017 - 09.2017
Beach / Pool Staff Member
Jadranka Turizam D.o.o
05.2016 - 10.2016
Beach / Pool Staff Member
Jadranka Turizam D.o.o
06.2015 - 10.2015
Education
High School Diploma - Hotel And Tourism Management
Srednja Škola Ambroza Haračića
Mali Lošinj, Croatia 04.2001 -
No Degree - Computer Science
Sveučilište Jurja Dobrile
Pula, Croatia 04.2001 -
Skills
Hospitality background
Teamwork
Physically strong
Excellent communication
Speaking multiple languages
IT literate ( Microsoft Word, Excel, C and HTML )
Timeline
Housekeeper
Pension Berger
12.2024 - Current
Hotel Waiter
Jadranka Tourism D.o.o
09.2024 - 11.2024
Housekeeper
Pension Berger
12.2023 - 04.2024
External Receptionist
Kamp Slatina D.o.o
06.2023 - 10.2023
Hotel Waiter
Hotel Lech
12.2022 - 04.2023
External Receptionist
Kamp Slatina D.o.o
06.2022 - 09.2022
External Receptionist
Kamp Slatina D.o.o
05.2021 - 12.2021
External Receptionist
Kamp Slatina D.o.o
06.2020 - 09.2020
Beach / Pool Staff Member
Jadranka Turizam D.o.o
06.2019 - 09.2019
Delivery Driver
Jadranka Trgovina D.o.o
09.2018 - 02.2019
Beach / Pool Staff Member
Jadranka Turizam D.o.o
07.2017 - 09.2017
Beach / Pool Staff Member
Jadranka Turizam D.o.o
05.2016 - 10.2016
Beach / Pool Staff Member
Jadranka Turizam D.o.o
06.2015 - 10.2015
High School Diploma - Hotel And Tourism Management
Srednja Škola Ambroza Haračića
04.2001 -
No Degree - Computer Science
Sveučilište Jurja Dobrile
04.2001 -
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