Roxana Ionela Koch
Customer Care
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Customer Care Consultant
Herbert Doujak Bioenergetik
Linz
04.2022 - Current
- Communicated with clients regarding account services, statements, and balances.
Independent Direct Sales Consultant
IVP Vienna
Vienna
02.2022 - 08.2021
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Used [Software] to develop and conduct presentations of company's products and services to current and potential clients.
- Managed end-to-end management of transactions, financial records and support.
Assembly Line Worker
ZKW lichtsysteme
Wieselburg
04.2012 - 03.2021
- Conducted quality assurance inspections on finished components and identified issues.
- Performed hand-finishing of final products after assembling component parts for items.
- Sampled and tested final products to check conformance with production tolerances.
- Buffed out minor scratches and imperfections to improve product quality.
- Calibrated equipment to maintain optimal performance.
Education
Elementary And Secondary School
ILFOV 1
Bucharest 09.1997 - 08.2005
Bachelor of Science - Social Sciences
Liceul Teoretic Lucian Blaga
Bucharest 09.2005 - 08.2009
BBA - Law (Pre-Law)
Titu Maiorescu University
Bucharest 10.2009 - 08.2010
Master of Arts - Hairstyling
Christine Valmy International School
Bucharest,Tokyo,New Jersey,New York,Delhi 03.2010 - 12.2010
Office Management
Rossi Roth
Linz Austria 11.2020 - 11.2021
Hospitality Administration And Management
Alison
Galway, Ireland 10.2022 - 11.2022
Skills
Attention to detail Teamwork skills Negotiation skills Communication skills Leadership skills Organizational skills Interpersonal skills Vendor relations Creativity skills Coordination skills Budgeting Problem-solving skills Networking skills Multitasking skills Strategic planning Social and environmental responsibility
Certification
Hospitality Management Studies-Hotel Operations
Timeline
Hospitality Administration And Management
Alison
10.2022 - 11.2022
Customer Care Consultant
Herbert Doujak Bioenergetik
04.2022 - Current
Independent Direct Sales Consultant
IVP Vienna
02.2022 - 08.2021
Office Management
Rossi Roth
11.2020 - 11.2021
Assembly Line Worker
ZKW lichtsysteme
04.2012 - 03.2021
Master of Arts - Hairstyling
Christine Valmy International School
03.2010 - 12.2010
BBA - Law (Pre-Law)
Titu Maiorescu University
10.2009 - 08.2010
Bachelor of Science - Social Sciences
Liceul Teoretic Lucian Blaga
09.2005 - 08.2009
Elementary And Secondary School
ILFOV 1
09.1997 - 08.2005
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