Summary
Overview
Work History
Education
Skills
Timeline
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Rrolf Rexhaj BSc

Rrolf Rexhaj BSc

Junior Projektmanager/IT-Consultant
Graz

Summary

Results-driven IT Consultant with a strong technical background and excellent problem-solving skills.

Overview

15
15
years of professional experience
9
9
years of post-secondary education
5
5
Languages

Work History

IT Consultant

Aventario
04.2023 - 01.2024
  • Creation of service level agreements for IT operation functions and helpdesk operation
  • Coordination of project progress with clients, obtaining feedback, and direct clarification of concerns
  • Development of clear specifications for project plans based on client requirements
  • Adaptation of design parameters for the integration of new functions
  • Contribution to cost estimates and budgets for projects in coordination with client needs

Managing Director

Glockenspiel Cafe / Bar / Lounge
06.2021 - 03.2023
  • Financial Management: Monitoring the budget plan, reviewing expenses, planning finances, and increasing revenue opportunities
  • Personnel Management: Recruiting and training employees, monitoring schedules and performance, and implementing personnel policies
  • Customer Service: Monitoring customer satisfaction, handling complaints, and ensuring a positive customer experience
  • Marketing and Advertising: Developing and implementing marketing and advertising campaigns, developing new customer groups, and promoting business growth
  • Supplier Management: Selection and management of suppliers, monitoring supplier performance, and negotiating prices and delivery terms

Junior Project Manager

Bit Media E-solutions GmbH
02.2020 - 06.2021
  • Coordination of project meetings and ensuring stakeholders are informed about tasks, goals, and timelines
  • Monitoring project budgets and schedules to keep teams on track and meet deadlines
  • Creation, maintenance, and distribution of project reports to stakeholders.
  • Conducting technical research


Software Tester

Bit Media E-solutions GmbH
07.2018 - 02.2020
  • Ensuring the quality of the application on all platforms, including desktop and mobile
  • Performing regression tests and maintaining automated testing tools to increase efficiency

Software Developer Intern

Grazer Wechselseitige Versicherung
04.2017 - 06.2017
  • Software Developer (C#) and Software Tester (Ranorex)

TOEFL IBt Test Administrator

FH Joanneum GmbH
05.2015 - 10.2015
  • Handling TOEFL exams, preparation, execution, follow-up (as administrator and proctor) and maintenance of the IT infrastructure

HTL Internship II: Network Technician

BTC Albania
07.2012 - 09.2012
  • IT System Maintenance

HTL Internship I: Software Developer

ISD - Infosoft Software Developer
06.2009 - 08.2009

Education

Bachelor of Science - Business Informatics

FH Campus 02
09.2016 - 11.2019

Informatics Education/Network Technology -

Austrian School "Peter Mahringer"
Shkoder, Albania
09.2007 - 06.2013

Skills

  • Project Management

  • Programming Skills

  • Critical Thinking

  • Quality Management (ISO 9000, ISO 14001:2015, EMAS, EFQM)

Business Analysis

Artificial Intelligence

Timeline

IT Consultant

Aventario
04.2023 - 01.2024

Managing Director

Glockenspiel Cafe / Bar / Lounge
06.2021 - 03.2023

Junior Project Manager

Bit Media E-solutions GmbH
02.2020 - 06.2021

Software Tester

Bit Media E-solutions GmbH
07.2018 - 02.2020

Software Developer Intern

Grazer Wechselseitige Versicherung
04.2017 - 06.2017

Bachelor of Science - Business Informatics

FH Campus 02
09.2016 - 11.2019

TOEFL IBt Test Administrator

FH Joanneum GmbH
05.2015 - 10.2015

HTL Internship II: Network Technician

BTC Albania
07.2012 - 09.2012

HTL Internship I: Software Developer

ISD - Infosoft Software Developer
06.2009 - 08.2009

Informatics Education/Network Technology -

Austrian School "Peter Mahringer"
09.2007 - 06.2013

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Rrolf Rexhaj BScJunior Projektmanager/IT-Consultant