Serafyma Nikiforova
Vienna
Summary
With a customer service and digital marketing background, along with travel experiences in more than 20 countries, I possess excellent communication skills as well as a global perspective.
Currently living in Vienna, but open to relocating to Dubai with just a month's notice.
Overview
3
3
years of professional experience
Work History
Event Manager
Victoria Models
01.2024 - 07.2024
- Developed marketing materials for high-profile events
- Coordinated event logistics to ensure seamless execution
- Enhanced guest experience by addressing needs and resolving concerns
Wait Staff Manager
Park Restaurant
07.2021 - 10.2023
- Managed staff scheduling and maintained service efficiency
- Collaborated with cross-functional teams to uphold high service standards
- Excelled in customer relations and upselling strategies
Marketing Intern
SnackOwl
07.2022 - 09.2022
- Supported marketing strategy development through targeted content creation and market research
- Conducted data analysis to optimize brand awareness and engagement
Digital Marketing Intern
IIDM
03.2022 - 06.2022
- Assisted in the execution of digital campaigns, including content creation and social media management
- Assisted in developing and implementing strategies to enhance brand visibility and generate leads
Education
Bachelor of Business Administration - Marketing
Concordia University
06.2023
Skills
- Exceptional communication
- Guest Relations
- Creative problem-solving
- Adaptability and flexibility
- Cross-cultural sensitivity
Soft Skills:
- Logistics: Office 365, Google
- Creative: Canva, Adobe Suite
- Web: Shopify
- Socials: Instagram, Tiktok, Snapchat, Facebook, Twitter
- AI: Midjourney, ChatGPT
Professional Skills
Personal Information
- Date of Birth: 02/04/99
- Gender: Female
- Nationality: Canadian
Languages
tyh45h
Native language
Arabic
Beginner
A1
Timeline
Event Manager
Victoria Models
01.2024 - 07.2024
Marketing Intern
SnackOwl
07.2022 - 09.2022
Digital Marketing Intern
IIDM
03.2022 - 06.2022
Wait Staff Manager
Park Restaurant
07.2021 - 10.2023
Bachelor of Business Administration - Marketing
Concordia University
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