Summary
Overview
Work History
Education
Accomplishments
Personal Information
Timeline
Generic
Serkan Özbey

Serkan Özbey

Sales Manager
Umraniye

Summary

Senior business leader with over 25 years of experience in sales, marketing, and management within the payments and digital security markets. Strategic and customer-oriented professional excelling in driving sales and business development, contributing to organizational structure to meet global demands. Known for revitalizing sales operations, maximizing profits, and acquiring new clients through streamlining and strengthening sales procedures. Multifaceted leader with an analytical and diligent approach to building and leading strong teams. Committed Sales Manager focused on motivating others, leveraging extensive knowledge to penetrate new territories, and promoting product lines. Highly effective mentor dedicated to assessing individual and group performance, implementing improvements, and setting goals. Skilled in establishing and nurturing lucrative partnerships.

Overview

30
30
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Sales Manager-Financial Services&Retail

Thales
Istanbul, Istanbul
11.2007 - Current

Company Overview: Thales PAY provides end-to-end solutions for digital security, from the development of software applications, through the design and production of secure personal devices such as smart cards, e-passports and secure tokens, to the deployment of managed services for its customers

  • Spearheaded the implementation of various groundbreaking projects, including the first contactless card, worldwide launch of an NFC project, metal card launch, and biometric card launch.
  • Managed around 20 million Euro in revenue annually, showcasing strong strategic thinking and planning skills.
  • Established a reputation as a trusted collaborative figure among customers and colleagues, fostering strong relationships for business growth.

Sales&Marketing Manager

KOBIL Systems
Istanbul
10.2004 - 11.2007

Company Overview: Headquartes based in Germany, KOBIL Systems provide Public Key Infrastructure (PKI) and One Time Password (OTP) solutions globally

  • Planned and executed market approach and sales strategies
  • Managed sales and support team, ensuring customer satisfaction and contract management.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.

Account Manager

Servus Bilgisayar
01.2001 - 09.2004

Company Overview: Servus Bilgisayar A.S provides end-to-end IT solutions to the financial institutions in Turkey, Romania and Ukraine. Solutions include point-of-sale systems, E-Commerce secure payment solutions, network equipment, ATM/POS payment software and smart cards, PC, Server and Storage Systems. ServuS also provides maintenance services

  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Preparation of proposals in coordination with the product departments, proposal presentation and negotiation
  • Forecast reporting

Product Manager

Servus Bilgisayar
01.1999 - 12.2000
  • Annual product planning, forecasting, vendor relations management, logistics management, procedure and order follow-up, commercial and technical product presentations, pricing, mass marketing management for Hypercom point-of-sale terminals and networking solutions, Oasis electronic payment software solutions which includes switch and card management products, GemPlus smart card solutions
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Awarded best product manager in 1999 for building the first ERP solution
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Maintained positive vendor relations to build strong partnerships.

Sales & Marketing Executive

Servus Bilgisayar
08.1998 - 12.1998
  • As the Sales & Marketing Executive, the duties undertaken are: account management of Hypercom point-of-sale and networking solutions, Oasis electronic payment software solutions which includes switch and card management products, smart card solutions.

Team Commander

03.1997 - 07.1998
  • Succesfully fulfilled the obligations of being a team commander that required the control, follow-up and motivation of 43 soldiers under command.

Sales & Marketing Specialist

Servus Bilgisayar
09.1996 - 03.1997
  • Sales & Marketing plan has been prepared and all the activities have been experienced.

Sales Engineer & Marketing Specialist

Information Technology & Data Inc. (ITD)
01.1995 - 09.1996
  • Company Overview: ITD extensively markets integrated products especially to the financial sector in Turkey as well as to some countries in Europe
  • ITD extensively markets integrated products especially to the financial sector in Turkey as well as to some countries in Europe
  • Sales & Marketing plan has been prepared and some of the activities have been experienced
  • ITD's corporate structure has been analyzed in order to create a unique database on Lotus Notes
  • The coding for the Accounting Department's and Sales & Marketing Department's functions have been completed on the Lotus Notes database
  • Administrative duties have been undertaken regarding the PC network

Education

Masters of Business Administration -

İstanbul Technical Univeristy
Istanbul
10.2000 - 06.2001

B.B.A. - Computer Information Systems and Science

The University of the District of Columbia
Washington, D.C.
01.1993 - 01.1995

B.B.A. - undefined

Girne American University
Kyrenia, Cyprus
01.1990 - 05.1992

Diploma - English Foundation Program

Girne American University
Kyrenia, Cyprus
09.1989 - 01.1990

Diploma - Exact Sciences

Atakoy High School
Istanbul, Turkey
09.1986 - 05.1989

Accomplishments

  • Best product manager at ServuS (1999)
  • Sales Excellence Reward at Thales (2011)

Personal Information

Date of Birth: 05/02/72

Timeline

Sales Manager-Financial Services&Retail

Thales
11.2007 - Current

Sales&Marketing Manager

KOBIL Systems
10.2004 - 11.2007

Account Manager

Servus Bilgisayar
01.2001 - 09.2004

Masters of Business Administration -

İstanbul Technical Univeristy
10.2000 - 06.2001

Product Manager

Servus Bilgisayar
01.1999 - 12.2000

Sales & Marketing Executive

Servus Bilgisayar
08.1998 - 12.1998

Team Commander

03.1997 - 07.1998

Sales & Marketing Specialist

Servus Bilgisayar
09.1996 - 03.1997

Sales Engineer & Marketing Specialist

Information Technology & Data Inc. (ITD)
01.1995 - 09.1996

B.B.A. - Computer Information Systems and Science

The University of the District of Columbia
01.1993 - 01.1995

B.B.A. - undefined

Girne American University
01.1990 - 05.1992

Diploma - English Foundation Program

Girne American University
09.1989 - 01.1990

Diploma - Exact Sciences

Atakoy High School
09.1986 - 05.1989
Serkan ÖzbeySales Manager