Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaghayegh Alipour

Windsor,ontario

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Billa AG
2022.09 - 2023.11
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Increased customer loyalty and retention.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.
  • Operated cash register to record transactions accurately and efficiently.
  • Lifted up to 20 pounds at once and used forklift to move heavier loads.

Cashier

Billa AG
2022.04 - 2022.07
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Lifted up to 20 pounds at once and used forklift to move heavier loads.

Education

High School Diploma -

Tohid
Iran
2007

Skills

  • POS System
  • Customer Service
  • Cashier Training
  • Positive Attitude
  • Team Leadership
  • Store Opening and Closing
  • Online Order Picking
  • Opening and Closing Procedures
  • Safety Rules
  • Manager Support
  • Cash Handling
  • Critical Thinking
  • Analytical Thinking
  • Stress Management
  • Organizational Skills
  • Problem Solving
  • Computer Literacy
  • Cash Register Operation
  • Customer Service Excellence
  • Adaptability
  • Motivational Skills
  • Goal Setting
  • Task Prioritization
  • Staff Training
  • Training and Coaching
  • Drawer Balancing
  • Cash Reconciliation
  • Store Opening/Closing Procedures
  • Verbal/Written Communication
  • Customer Relations
  • Time Management Strength
  • Sales Expertise
  • Customer Service Management
  • Payment Processing
  • Performance Evaluation
  • Decision Making
  • Product Knowledge
  • Active Listening
  • Process Improvement
  • New Hire Training
  • Heavy Lifting
  • Money Handling
  • Product Restocking

Timeline

Cashier Team Lead

Billa AG
2022.09 - 2023.11

Cashier

Billa AG
2022.04 - 2022.07

High School Diploma -

Tohid
Shaghayegh Alipour