Shahab Torkan
Vienna,Wien
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Media technician IT system engineer, media technology manager
Mediaprint Newspaper and Magazine Publishing Ges.m.b.H. & Co KG
Vienna
12.2024 - Current
- 1nd and 2rd Level Support, MS Windows 11
- Active Directory, User & Computer Administration
- Entra ID, Exchange Online, MS Teams
- Office 365 Online, Cloud and User Management
- Hybrid Exchange Server and Mail Configurations
- MS Intune, SCCM-Server Software Distribution
- Apple Product Administration (IOS and MACOS)
- Management Media Technology Meeting rooms
- Analyze and configure network Problems
- ManageEngine Endpoint Central
IT Specialist
GATX Rail Europe GmbH
Vienna
01.2022 - 11.2024
- 1st & 2nd Level Support, MS Windows 11
- Apple Product Administration (IOS and MACOS)
- Active Directory, User & Computer und Group Policy
- Management Shares, Print Server, Terminal Server
- Azur Server, Hybrid PC and User Management
- MS Intune, Autopilot and SCCM-Server
- Analyze and configure network Problems
- Office 365 Online, Cloud and User Management
- Hybrid Exchange Server and Mail Configurations
- Twist, SAP, Saperion, Jira, ManageEngine Endpoint Central
Project Manager
FM-CONsulting e.U. GmbH
Vienna
10.2021 - 11.2021
- 1st & 2nd Level Support, MS Windows 10
- Active Directory (User & Computer und Group Policy)
- Management Shares, Printers, Terminal Server
- Analyze and configure network problems
- Exchange Server and Mail Configurations
Project Manager
ibis acam Bildungs GmbH
Vienna
06.2021 - 09.2021
- 1st & 2nd Level Support, MS Windows 10
- Active Directory (User & Computer und Group Policy)
- Management Shares, Printers, Terminal Server
- PC installations and configurations, VPN
- Analyze and configure network problems
- Office 365, Cloud and User Management
- Exchange Server and Mail Configurations
Project Manager
A.S.E Ebner & Partner GmbH
Vienna
01.2021 - 04.2021
- 1st & 2nd Level Support, MS Windows 10
- Active Directory (User & Computer und Group Policy)
- Management Shares, Printers, Terminal Server
- PC installations and configurations, VPN
- Administrating an SQL database
- Analyze and configure network problems
- Exchange Server and Mail Configurations
IT- Specialist
Fronius International GmbH
Wels
08.2018 - 12.2020
- 1st & 2nd Level Support, MS Windows 10
- Active Directory (User & Computer und Group Policy)
- Software distribution via SCCM and Office 2013
- Analyze network problems and leases
- Wi-Fi Management & Problem Troubleshooting
- Exchange Server and Mail Configurations
- Phone & Mobile Devices Configurations
- Installation and configuration of Hand Scanners
- Event Sound engineering care, support
- Exchange Server and Mail Configurations
Project Manager
Job-TransFair GmbH
Vienna
12.2017 - 06.2018
- 1st & 2nd Level Support, MS Windows 10 Rollout
- Active Directory (User & Computer und Group Policy)
- Management Shares, Printers, Terminal Server
IT Specialist
it works GmbH
Berlin
02.2016 - 11.2016
- Project network construction and cabling
- Switches, routers, leases, firewalls, virus protection
- Server installations and configurations
- PC installations and configurations
IT Specialist
Kapsch Business Com AG
Vienna
11.2012 - 10.2014
- Company Overview: (as an external employee at Volksbank AG)
- 1st & 2nd Level Support Windows 7, 8
- Active Directory (User & Computer und Group Policy)
- Windows Server 2008, 2012
- Software distribution via SCCM and Office 2013
- Ticket system Navision 2013 und Lotus Notes (IBM)
- Citrix und WLAN Administration und Troubleshooting
- Exchange Server and Mail Configurations
- Phone & Mobile Devices Configurations
- Analyze network problems and leases
- Apple Products Operating System & Hardware Support
- Exchange Server and Mail Configurations
- (as an external employee at Volksbank AG)
IT Technician Internship
Diverse Companies
Vienna
02.2011 - 08.2011
- Agrarmarkt Austria Marketing (AMA) | Vienna
- Austrian Agency for Health and Food Safety (AGES) | Vienna
- Austrian Vocational Training Institute (bfi) | Vienna
- 1st & 2nd Level Support, MS Windows 7
- Server 2003 and 2008 Vitalization (VMware)
- Project work in the MS Office 2010 project
- LAN segmentation, telephone analog VoIP
- Cisco Switch Configuration
- Client installations, updates (hardware and software)
IT Technician Internship
Trendwerk Gemeinnützige Gesellschaft mbH
Vienna
02.2010 - 12.2010
- 1st & 2nd Level Support Windows XP
- Network Monitoring, Printers, Scanner Management
- Install & configure MS Server 2003 new site
Sales Manager
Hitachi
Tehran
11.2004 - 04.2007
- Company Overview: Hitachi Digital Media (projection, TV, camcorder) Hitachi hardware (hard disk, CD and DVD)
- Hitachi Digital Media (projection, TV, camcorder) Hitachi hardware (hard disk, CD and DVD)
IT Subject Teacher
Tehran Institute Technology (T.I.T)
Tehran
05.2000 - 11.2004
- Adult Education for General Computers, Basics, Hardware and Software
- MS Windows 2000, MS Office 2000, DOS, NC, NU
Accountant
Ehate Company
Tehran
06.1999 - 05.2000
Education
Some College (No Degree) - Computer Engineering
Azad University
Tehran 10.2000 - 08.2004
Timeline
Media technician IT system engineer, media technology manager
Mediaprint Newspaper and Magazine Publishing Ges.m.b.H. & Co KG
12.2024 - Current
IT Specialist
GATX Rail Europe GmbH
01.2022 - 11.2024
Project Manager
FM-CONsulting e.U. GmbH
10.2021 - 11.2021
Project Manager
ibis acam Bildungs GmbH
06.2021 - 09.2021
Project Manager
A.S.E Ebner & Partner GmbH
01.2021 - 04.2021
IT- Specialist
Fronius International GmbH
08.2018 - 12.2020
Project Manager
Job-TransFair GmbH
12.2017 - 06.2018
IT Specialist
it works GmbH
02.2016 - 11.2016
IT Specialist
Kapsch Business Com AG
11.2012 - 10.2014
IT Technician Internship
Diverse Companies
02.2011 - 08.2011
IT Technician Internship
Trendwerk Gemeinnützige Gesellschaft mbH
02.2010 - 12.2010
Sales Manager
Hitachi
11.2004 - 04.2007
Some College (No Degree) - Computer Engineering
Azad University
10.2000 - 08.2004
IT Subject Teacher
Tehran Institute Technology (T.I.T)
05.2000 - 11.2004
Accountant
Ehate Company
06.1999 - 05.2000
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