Stanislav Hlaváč
watermeal-boitsfort,belgium
Summary
Detail-oriented professional with expertise in office administration, technical communication, and quality control. Demonstrates exceptional time-management, strategic planning, and active listening skills to ensure operational efficiency and high-quality outcomes. Proficient in Microsoft Office Suite and technical troubleshooting, with a strong focus on professionalism and stress tolerance in fast-paced environments. Adept at technical report writing and product understanding, complemented by physical stamina to meet demanding tasks. Committed to leveraging skills for organisational success while maintaining a positive attitude towards continuous improvement.
Overview
5
5
years of professional experience
Work history
Product Specialist
Siemens S.R.O
Mohelnice , Czech Republic and germany
09.2024 - Current
- Strengthened customer relationships with regular product demonstrations.
- Provided hands-on training sessions for new team members on product usage.
- Delivered exceptional after-sales support, fostering strong customer loyalty.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Regularly updated knowledge base of competitors' offerings, aiding competitive advantage positioning.
- Analysed sales data, leading to informed strategic planning decisions.
- Obtained feedback from customers to improve service experience.
- Conducted market research to identify potential new products.
- Handled in-person, email and mailed correspondence.
- Enhanced product knowledge by attending industry events and trainings.
- Coordinated with marketing teams to create effective product promotion strategies.
- Prepared necessary forms to complete transactions.
Electrician
Siemens S.R.O
Mohelnice , Czech Republic
01.2023 - 09.2024
- Installed electric switches and sockets.
- Installed and maintained wiring for enhanced building functionality.
- Identified electrical faults quickly, enabling prompt repair.
- Set up electrical switchboards to exact system specifications.
- Tested electrical installations for performance and functionality.
- Installed, examined and repaired electrical wiring systems in different settings.
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
- Used hand and power tools proficiently during repair and installation duties.
Railway vehicle electrician
Pars nova
Sumperk , Czech Republic
07.2020 - 01.2023
- Installed electric switches and sockets.
- Installed and maintained wiring for enhanced building functionality.
- Identified electrical faults quickly, enabling prompt repair.
Education
GCSEs - 3 years
Secondary School of Electrical Engineering and Agr
Mohelnice, Czech RepublicSkills
- Office admin
- Positive attitude
- Time-management
- Time efficiency
- Professionalism
- Active listening
- Quality Control
- Stress tolerance
- Microsoft Office Suite
- Physical stamina
- Strategic planning
- Technical communication
- Technical product understanding
- Technical report writing
- Technical troubleshooting
Languages
Czech
English
German
Personal Information
- Nationality:
- Date of birth: 19.01.2000
Custom
2,A2,4,B2
Timeline
Product Specialist
Siemens S.R.O
09.2024 - Current
Electrician
Siemens S.R.O
01.2023 - 09.2024
Railway vehicle electrician
Pars nova
07.2020 - 01.2023
GCSEs - 3 years
Secondary School of Electrical Engineering and Agr
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