Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stefan Unterberger

Sankt Wolfgang

Summary

Accomplished Head Waiter and Bartender with a proven track record of enhancing customer satisfaction revenue at "Das EDEN", "Im Weissen Rössl Am Wolfgangsee" and other. Expert in guest relations management and drinks knowledge, I excel in high-class dining environments by implementing effective menu presentation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Waiter

Das EDEN
05.2024 - Current
  • Helped opening this Restaurant
  • Trained staff members on use of POS system.
  • Supervising server staff and simultaneously serving personal section of tables.

Head Server

Genussschmied GmbH
11.2022 - 10.2023
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.

Head Server

Dorfalm
04.2022 - 11.2022
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Head Bartender

W3 AltNeuAnders
05.2020 - 11.2021
  • Preparing and serving Cocktails and other drinks
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Head Bartender

Im Weissen Rössl Am Wolfgangsee
04.2019 - 01.2020
  • preparing and serving Cocktails at the Hotelbar
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Food and Beverage Server / Bartender

Sonnenalp Resort of Vail
12.2017 - 02.2019
  • Server and Bartender at „King´s Club”
  • Server at the fine dining Restaurant „Ludwigs PM”
  • Server and Bartender for the Banquets Department

Food and Beverage Server /Head Bartender

Im Weissen Rössl Am Wolfgangsee
11.2015 - 10.2017
  • Chef de Bar in Hotel- and Restaurantbar
  • Commis de Rang in the Lakeside Restaurant
  • Commis de Rang in the fine dining Restaurant

Kaiserterasse

Education

Technical College Degree - Carpentry

HTBLA Hallstatt
Hallstatt
07.2014

Skills

  • Guest Relations Management
  • Menu presentation
  • Menu Memorization
  • High-volume dining
  • Wine and liquor knowledge

Certification

Diploma certificate as Bartender

Languages

German
Native language
English
Advanced
C1

Timeline

Head Waiter

Das EDEN
05.2024 - Current

Head Server

Genussschmied GmbH
11.2022 - 10.2023

Head Server

Dorfalm
04.2022 - 11.2022

Head Bartender

W3 AltNeuAnders
05.2020 - 11.2021

Head Bartender

Im Weissen Rössl Am Wolfgangsee
04.2019 - 01.2020

Food and Beverage Server / Bartender

Sonnenalp Resort of Vail
12.2017 - 02.2019

Food and Beverage Server /Head Bartender

Im Weissen Rössl Am Wolfgangsee
11.2015 - 10.2017

Technical College Degree - Carpentry

HTBLA Hallstatt
Stefan Unterberger