Excell
Sueda Yağcıoğlu
Sr.Sales Support Specialist
İstanbul
Summary
As a highly experienced and results-oriented Senior Sales Specialist, I am seeking opportunities to leverage my strong communication skills, strategic thinking, and customer-focused approach to exceed targets and contribute to company growth.
Overview
4
4
years of professional experience
3
3
Certifications
1
1
Language
Work History
Sr. Sales Support Specialist
Randstad,Turkey
07.2022 - Current
- Coordinated responses and resources to handle special client requests.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Received and organized vendors samples for use by sales team.
- Prepared and presented sales reports and customer profiles to upper management.
- New customer acquisition, Managing meeting and proposal processes, Creating customer portfolio, sending email for our partners and calling customers for getting appointment
Corparate Sales Support Specialist
Buka Technology
02.2021 - 07.2022
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Assisted customers with sales needs such as inventory and shipping questions.
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
- Customer management, supplying and ordering products from distributor companies, managing proposal and meeting processes, acquiring new customers.
Sales Specialist
BTLink İnformation Technologies
10.2020 - 02.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managing bid processes and client management, creating a new customer portfolio, managing existing customer and sales processes.
Sales Specialist
Team Guarilla Marketing
09.2019 - 10.2020
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Creating a customer portfolio, Creating a sales strategy, Take part in projects, Field sales, Market research.
Education
International Relations And Affairs
Sakarya University
Sakarya06.2019
Skills
Strong communication and negotiation skills
Team leadership and collaboration
Strategic thinking and problem-solving
Customer relationship management
Sales strategy development and implementation
Time management and goal-oriented mindset
Software
Microsoft Office
Carerix
Google Tools
Corel
Power Point
Certification
HR Management Certificate
Timeline
Selling Presentations Certificate
06-2023
Persuasion and Negotiation Skills Certificate
06-2023
Sr. Sales Support Specialist
Randstad,Turkey
07.2022 - Current
Corparate Sales Support Specialist
Buka Technology
02.2021 - 07.2022
Sales Specialist
BTLink İnformation Technologies
10.2020 - 02.2021
HR Management Certificate
03-2020
Sales Specialist
Team Guarilla Marketing
09.2019 - 10.2020
International Relations And Affairs
Sakarya University