Tallulah Harvey
Office Manager and Project Manager
Kalsdorf bei Graz
Summary
I am a creative and motivated Office and Project Manager with extensive experience in communication, business development and administration. I'm a highly organised and efficient worker, comfortable with database systems, Google Workspace/OneDrive. I am a native English speaker but have been living in Austria for four years and speak German (B1 level). I'm comfortable working in Austrian and international teams. I am particular passionate about sustainability and diversity topics.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Speaker & Program Manager
Fifteen Seconds Festival
Graz
02.2021 - 01.2024
- I managed and curated the 200 speakers, dealt with all enquires, organised business meetings (including multilateral appointments) and supported speakers with their abstracts, lectures and workshops (including their materials)
- I designed the festival program and kept it up to date on the website and festival app
- I managed the travel and accommodation arrangements for all speakers, traveling across the globe to Graz. (I oversaw my assistant who dealt with this)
- I managed the speaker travel budget (€100,000) and helped process invoices
- Organised all the speaker data and festival program information on our database system, as well as dropbox and G-Drive
- Collected all our speakers' and sponsors' photographs, videos, abstracts, presentation files, workshop materials and ensured they were accessible to the entire team. This also including ensuring all workshop materials were in the workshop rooms ahead of the scheduled workshops (pens, paper, flipcharts etc...)
- I helped with onboarding new members as most of the team were seasonal workers. This also included my assistant
- The job required confidence in using systems such as LinkedIn Salesnavigator, Meetalfred and Notion, as well as strong written and spoken communication
- In addition, I also curated side events, such as FS Sports which is part of Erste Bank Open, Austria's largest tennis tournament, and FS Alps, which are leadership programmes in the Austrian alps
- During the festival, I was also in charge of greeting all the speakers and maintaining speaker relations, including networking opportunities
Development Administrator
The Arvon Foundation
London
05.2018 - 04.2020
- I managed the Friends online membership scheme. This was largely database and administration work (Salesforce) and required processing all new members, as well as membership cancellations
- My duties included managing telephone and email enquiries, producing formal correspondence for our more generous donors, copywriting for the website and social media, and producing the fortnightly newsletter
- I was also required to research membership structures, crowdfunding campaigns and alumni successes; and produce project proposals and funding applications
- I managed the Friends Membership finance (monthly) and processed the Quarterly Gift Aid (for HMRC)
- I was in charge of Friends membership reports, and kept the database up-to-date (this included statistical reports - eg. how many new members joined monthly versus how many cancelled)
- I helped with organising literary events: sending out the invitations, managing RSPVs and performed the ‘meet and greets'
- I proofread reports and applications; produced email templates and sent larger quantities of emails via iContact and the Salesforce integrated system (similar to MailChimp); and scheduled social media posts (Lightful).
Database & Communication Officer (Office Manager)
Bromley & Lewisham Mind
London
04.2017 - 05.2018
- My main responsibility was processing the referrals from doctors, the Memory Clinic and other local services
- I uploaded all referrals onto the database (Charitylog) and made initial contact with clients and their carers before allocating them to the relevant dementia adviser or service
- I also dealt with all telephone and email enquiries, assisted the rest of my team with general correspondence, kept the information on our computer system up-to-date, and assisted with the quarterly reports
- I managed the office: dealt with all administrative tasks, postage (bringing the post to members of the team and franking all outgoing post), answered the office telephone, organised the files (physical and online - cloud), booked rooms, and organised meetings
- I also supported the Dementia training program by booking attendees, booking venues, setting up the room prior to workshops, providing workshop materials and equipment, and helping with with the training sessions
Administrative and Office Assistant
Optician Journal, The Mark Allen Group
London
10.2016 - 04.2017
- This job was predominantly secretarial work
- My role was to assist with the transition between offices and to support the new team
- I was hired to amend mistakes made on the online CET training system (run as part of Optician) and was required to input names and identity numbers and take note of and correct any errors
- This required basic IT and spreadsheet knowledge, since I was managing an online database, as well as adequate literacy skills
Education
Masters - English Literature
Goldsmiths College, University of London
London 09.2015 - 10.2016
Bachelor of Arts - English and Related Literature
University of York
York 09.2012 - 06.2014
Thomas Tallis Secondary School
London 09.2009 - 07.2011
Skills
Office and Project Management
Programme development
Leadership
Problem-solving
Resourcefulness
Communication skills
Google Workspace
Knowledge of Salesforce, Notion, LinkedIn
Multilingual
Social media marketing
Finance and reporting
Inventory management
Organisation
Learning and development
Accomplishments
- I have over 5 years' experience using database systems, including Salesforce, Charitylog, Notion, CET Online and Hubspot
- I am confident utilising internal company systems such as Microsoft 365, OneDrive, and Google Workspace
- I am a fast learner, and understand the value of using these tools
- I also have some minor insight into AI, Cyber security and Cloud functionality, from working with speakers from IBM, Google, Microsoft, DELL and Apple
- Background
- I have a background in Arts and this is where my passion lies
- I studied dance at LABAN, have two degrees in literature, worked for Arvon for several years, and teach literature and linguistics (from GSCE to BA level)
- There is nothing I love more than seeing live music, dance and opera, as well as film screenings - from tiny independent cinemas, to IMAX, to BFI London Film Festival
- I believe that there is a direct link between arts and wellbeing/mental health and I wish to share my passion with others
- LANGUAGE
- I am a Native English Speaker, with strong written and verbal communication
- I am B1 level German, currently studying B2 German (and loving it)
- 2
Hobbies
Hiking, yoga, cycling, going to the cinema, opera, ballet, theatre. I love stories in every form: books, films, video games. I'm also very into science, especially medicine and environmental science, and often read New Scientist or scientific papers, and attend lectures on these topics.
Timeline
Speaker & Program Manager
Fifteen Seconds Festival
02.2021 - 01.2024
Development Administrator
The Arvon Foundation
05.2018 - 04.2020
Database & Communication Officer (Office Manager)
Bromley & Lewisham Mind
04.2017 - 05.2018
Administrative and Office Assistant
Optician Journal, The Mark Allen Group
10.2016 - 04.2017
Masters - English Literature
Goldsmiths College, University of London
09.2015 - 10.2016
Bachelor of Arts - English and Related Literature
University of York
09.2012 - 06.2014
Thomas Tallis Secondary School
09.2009 - 07.2011