Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms.
Demonstrated time management, communication-skills and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Passionate about new ideas and their implementation.
Overview
4
4
years of professional experience
Work History
SOCIAL MEDIA MANAGER UND LEVEL DESIGNER FRESHFX
FreshFX
08.2022 - 08.2023
Organized and carried out game tests.
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Game Supervisor of the Participating E-athletes
A1
08.2022 - 08.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
LEVEL UP Organization and Support
FHAM
07.2022 - 07.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
IT - KOORDINATOR
REWE
09.2019 - 09.2021
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Planned, designed, and scheduled phases for large projects.
Provided detailed project status updates to stakeholders and executive management.
Met project deadlines without sacrificing build quality or workplace safety.