TODOR SIMEONOV
Sofia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
24
24
years of professional experience
Work History
Customer Service Specialist
Beiersdorf Bulgaria EOOD
08.2024 - Current
Customer service in the context of FMCG business
Order and Delivery Management in Ericsson Procurement Center
Ericsson Telecommunications Bulgaria Ltd
02.2017 - 07.2024
Order-to-delivery / invoice processing; Cross-border deliveries
Wienerberger EOOD
06.2016 - 12.2016
Order-to-bill; SAP Key User; Purchase orders, Claims management
Borealis L.A.T Bulgaria EOOD
05.2012 - 04.2016
Order-to-bill; Sales support; Work with 3rd party service providers
Unilever Bulgaria EOOD
09.2007 - 04.2012
Nexcom Bulgaria OOD
08.2006 - 09.2007
Experian Scorex Bulgarian Credit Bureau
01.2006 - 05.2006
National Employment Agency
10.2004 - 12.2005
OTP DSK Bank
02.2001 - 07.2004
Education
MBA, Faculty of Economics - undefined
Technical University
01.2005
BA in Accounting - undefined
Univesity of National and World Economy
12.2000
English class - undefined
English Language School
06.1992
Skills
- Able to prioritize and to deliver under minimum supervision
- Communication
- Interpersonal
- Conscientious
- Dependable
- Orderly
- Structured
- Committed to learning and self-development
- Efficient
- Practical
- Customer Service
Additionalcertificatesandcourses
- Google "Дигитален гараж" certificate (26 topics on Google applications for Business)
- Excel
- Project Management Training
Recentcertificatesandcourses
- Supply Chain Management
- Google Analytics
- Developing Business Ideas The Google Way
- Fundamentals of Marketing your business online
Languages
Bulgarian
Native language
English
Advanced
C1
Timeline
Customer Service Specialist
Beiersdorf Bulgaria EOOD
08.2024 - Current
Order and Delivery Management in Ericsson Procurement Center
Ericsson Telecommunications Bulgaria Ltd
02.2017 - 07.2024
Order-to-delivery / invoice processing; Cross-border deliveries
Wienerberger EOOD
06.2016 - 12.2016
Order-to-bill; SAP Key User; Purchase orders, Claims management
Borealis L.A.T Bulgaria EOOD
05.2012 - 04.2016
Order-to-bill; Sales support; Work with 3rd party service providers
Unilever Bulgaria EOOD
09.2007 - 04.2012
Nexcom Bulgaria OOD
08.2006 - 09.2007
Experian Scorex Bulgarian Credit Bureau
01.2006 - 05.2006
National Employment Agency
10.2004 - 12.2005
OTP DSK Bank
02.2001 - 07.2004
MBA, Faculty of Economics - undefined
Technical University
BA in Accounting - undefined
Univesity of National and World Economy
English class - undefined
English Language School
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