Tuğba Özcan Meriç
İstanbul,Ataşehir
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Supervisor
DHL Supply Chain LLP
Istanbul
04.2022 - Current
- Setting KPI meetings to assess overall scores based on targets
- Improving the operations performance by defining the problems
- Supporting system changes and testing process in order management
- Working on continuous improvement by eliminating all manual processes
- Implementation of product tracking system to customer contacts via automatic e-mail system
- Automation and standardization process in DDS e-mails
- Ensuring standardization with visual summary covers to all operation reports
- Organizing 1to1 and performance dialog meetings at weekly and quarterly basis
- Participating in weekly meetings to contribute on problem solving and escalate the improvement points.
- Planning price up processes
Allocation Planning Specialist
DHL Supply Chain LLP
İstanbul
03.2016 - 04.2022
- Checking open orders and forecast risk for PG goods.
- Managing supply issues during short/long term supply constraints analyzing supply availabilities.
- Coordinating relations between Europe Planning Service Center, Category Operation Manager, Planning Leaders and Customer Representatives.
- Facilitating communication between cross-functional departments during planning stages.
- Managing allocations amounts in order to ensure fair share distribution and to ship in line with category priorities.
- Managing wholesale and activity orders and making sure the delivery.
Corporate Communication Specialist
Doğuş Otomotiv
İstanbul
10.2014 - 04.2015
- Managing customer relationships of local dealers
- Responding to customer requests in a timely manner
- Regular notification of large and premium customers
- Setting meetings with corporate customer contacts
Education
MBA - Strategic Management And Leadership
Yeditepe University
İstanbul06-2018
Bachelor of Science - International Relations
Uludağ University
Bursa06-2013
Skills
- Staff Supervision
- Problem Solving
- Customer Relationship Management
- Risk Management
- Operations Management
- Delegation
- Time Management
- Presentation Skills
- Microsoft Office Programs
- SAP Supply and Stock Check Tools
Certification
DHL Supply Chain LLP Logistic Academy
Data Analytics and Optimizations In Supply Chain Management
Boğaziçi University - 2021
Occupational Health and Safety Specialist
Ataturk University - 2019
Affiliations
DHL Supply Chain · May 2021 - Stars of DHLStars of DHL
- An a award was received in the recognizing excellence category with the rewarding and recognition program.
Volunteer Work
- Toplum Gönüllüleri Vakfı (TOG)
- Türk Eğitim Gönüllüleri Vakfı (TEGV)
Uludağ University · Jan 2012 - Uludağ University Student Awards
- EU Youth Exchange Project was awarded.
Timeline
Operations Supervisor
DHL Supply Chain LLP
04.2022 - Current
Allocation Planning Specialist
DHL Supply Chain LLP
03.2016 - 04.2022
Corporate Communication Specialist
Doğuş Otomotiv
10.2014 - 04.2015
MBA - Strategic Management And Leadership
Yeditepe University
Bachelor of Science - International Relations
Uludağ University
Similar Profiles
ILKEM AKTASILKEM AKTAS
Carrier Manager at DHL SUPPLY CHAIN /LLPCarrier Manager at DHL SUPPLY CHAIN /LLP
Calvin @ Kalaivanar RajaratnamCalvin @ Kalaivanar Rajaratnam
Senior Executive Logistics Planner at DHL Supply Chain (Baker Hughes’s LLP)Senior Executive Logistics Planner at DHL Supply Chain (Baker Hughes’s LLP)
AARTHI KRISHNAMOORTHYAARTHI KRISHNAMOORTHY
Perpetual Inventory at DHL Supply ChainPerpetual Inventory at DHL Supply Chain
Joud AlarnabJoud Alarnab
Content Creator at Leen AtalovContent Creator at Leen Atalov
Jila ÇelikkeserJila Çelikkeser
None Yet at But;None Yet at But;