Ukafia Warribo
Salzburg,Austria
Summary
Dynamic professional with expertise in team leadership and supervision, quality control, and guest service. Demonstrates exceptional attention to detail and excels in time management and task prioritisation. Committed to delivering outstanding results through effective problem-solving and a focus on continuous improvement.
Overview
9
9
years of professional experience
14
14
years of post-secondary education
Work history
Housekeeping supervisor
CSS Glanzwerk GmbH
Salzburg, Austria
2026.05 - Current
- Coordinated and assigned daily tasks to housekeeping staff to ensure efficient operations.
- Supervised employee performance and maintained high standards of productivity and service quality.
- Conducted regular inspections of guest rooms, corridors, and public areas to ensure cleanliness and compliance with company standards.
- Ensured adherence to hygiene, health, safety, and operational regulations.
- Trained, mentored, and supported new and existing employees to improve performance and service delivery.
- Prepared staff schedules and coordinated shift assignments to maintain adequate workforce coverage.
- Reported maintenance, technical, and operational issues to management and followed up on resolutions.
- Monitored inventory levels and controlled the use of housekeeping supplies and equipment.
- Assisted in departmental planning and the implementation of service improvement initiatives.
- Supported management in maintaining operational excellence and achieving high levels of guest satisfaction.
Housekeeping attendant
CSS Glanzwerk GmbH
Salzburg, Austria
2026.04 - Current
- Ensured safety measures whilst handling hazardous cleaning chemicals.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Enhanced guest comfort through meticulous bed making and linen changing.
- Adhered strictly to safety guidelines whilst using cleaning tools and equipment.
Housekeeping supervisor
HYGIA Hausbetreuung & Entrümpelung GmbH
Salzburg, Austria
2025.07 - 2026.03
- Planned, assigned, and supervised daily housekeeping operations to ensure efficient workflow.
- Monitored and maintained cleanliness, order, and presentation standards in guest rooms and public areas.
- Conducted regular quality control inspections to ensure compliance with company standards and guest expectations.
- Trained, onboarded, and supported new employees to facilitate smooth integration and professional development.
- Managed and monitored housekeeping supplies, cleaning materials, and work equipment to ensure operational efficiency.
- Collaborated closely with the reception, technical department, and management to ensure seamless hotel operations.
- Ensured compliance with hygiene, health and safety, and quality regulations at all times.
- Responded to guest requests and resolved complaints professionally to maintain a high level of guest satisfaction.
Room attendant
HOTEL SACHER SALZBURG
Salzburg, Austria
2025.03 - 2025.06
- Cleaned and maintained assigned guest rooms in accordance with the hotel's high-quality service standards.
- Handled entrusted room and master keys responsibly, ensuring security and confidentiality.
- Organized and prioritized daily tasks independently based on occupancy reports and operational requirements.
- Inspected, cleaned, and maintained housekeeping storage rooms and service areas on guest floors.
- Verified and processed guest laundry items in accordance with hotel procedures and records.
- Responded promptly and professionally to guest requests, ensuring a high level of customer satisfaction.
- Maintained a professional appearance and delivered exceptional guest service in line with the standards of the Leading Hotels of the World.
- Contributed to a safe, clean, and welcoming environment for guests while adhering to hotel policies and quality standards.
Housekeeping supervisor
BOVEERI PAVILION & SUITES
Eket, Nigeria
2021.03 - 2024.12
- Demonstrated excellent attention to detail in all tasks, ensuring the highest standards were met at all times.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Trained staff, improving service quality and consistency.
- Managed linen inventory efficiently to ensure constant availability for guests' needs.
Sales manager
AXA Nigeria
Uyo, Nigeria
2017.04 - 2021.11
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Conducted detailed market analysis to identify new opportunities.
- Improved bottom-line results with meticulous budget control.
- Negotiated lucrative contracts to secure long-term client commitment.
Education
Bachelor of Science - Political Science and Public Administration
University of Uyo
Uyo / Nigeria 2011.07 - 2025.07
Skills
- Team Leadership & Supervision
- Quality Control & Attention to Detail
- Time Management & Task Prioritization
- Guest Service & Problem Solving
Timeline
Housekeeping supervisor
CSS Glanzwerk GmbH
2026.05 - Current
Housekeeping attendant
CSS Glanzwerk GmbH
2026.04 - Current
Housekeeping supervisor
HYGIA Hausbetreuung & Entrümpelung GmbH
2025.07 - 2026.03
Room attendant
HOTEL SACHER SALZBURG
2025.03 - 2025.06
Housekeeping supervisor
BOVEERI PAVILION & SUITES
2021.03 - 2024.12
Sales manager
AXA Nigeria
2017.04 - 2021.11
Bachelor of Science - Political Science and Public Administration
University of Uyo
2011.07 - 2025.07