Vasilis Tsikkinis

Core Solution Rollout

• The solution is developed on Salesforce.com Cloud with an offline iOS app. It is configurable for specific requirements.
• Project Management for 6 projects in Greece, Italy, Portugal, Bulgaria Morocco and MENA. Responsible to execute the entire project cycle.
• Capture requirements and use experience to challenge and validate the scope.
• Work with developers to deliver affiliate specific configuration.
• Describe new requirements, request their development, validate final result.
• Manage requests for scope changes during the project timeline, in order to optimize cost and duration.
• Manage Key User Training and User Acceptance Tests.
• Obtain sign off and coordinate Go Live.
• Provide Hypercare to ensure stable roll out.
• Support the business to rollout Power BI dashboards to end users.
• Provide ongoing and structured feedback on project progress to Steer Co members and business stakeholders.

Integrations Development

• Capture requirements, test and validate the solution.
• Integration of Salesforce.com with Navision ERP for Order taking
• Creation of Oracle Integration Cloud (OIC) solution for Account Management. Solution integrated with both Salesforce.com and JDE ERP.
• Integration of Salesforce.com with DocuSign, to allow customers to sign Contracts.
• Integration of Salesforce.com with the company’s Product Cloud.
• Organize Data flow from Salesforce.com to Contract and Budget Management solutions.

Core Solution Development

• Managed complex projects with multiple teams, ensuring effective collaboration to achieve desired results
• Lead On Site workshops with Sales and Trade Marketing teams of each affiliate. Capture and challenge business needs.
• Cooperate with Developers and Solutions Architects to develop an efficient backend on Salesforce.com.
• Work with app developers to create intuitive offline iOS app that acts as end user interface.
• Optimize the use of available budget and development resources.
• Challenge the quality of Core Model configuration through rigorous testing.
• Train Key users, support the Go Live and provide Hypercare support.
• Describe reporting needs and contribute to the development of BI reports.
• Follow up on user adoption and propose actions to improve it.
• The solution went Live in 19 markets in Europe and Africa, including Russia, Germany, UK and South Africa.

Trade Marketing

• Perform monthly activity planning coordination meetings (Sales and Marketing)
• Create activation plans with agreed spending and estimated benefits.
• Propose new activation based on evolving Trade needs.
• Establish the Monthly Sales reporting and commentary.
• Analyze Market Research data to come up with actionable insights.
• Supervise On Trade investment and Category Management projects.
• Implement locally the Regional Pricing and Promo evaluation tools.

Sales Force Automation (SFA)

• Roll out the Contract Builder in Greece
• Full roll out in 6 countries of the Southern Central Europe cluster.
• Build reporting tools to enhance adoption.

Sales Force Automation (SFA)

• Interact with Key Stakeholders and users to define business needs.
• Organize Change management to prepare the organization.
• Oversee the software customization. Test final solution.
• Coordinate the setup of IT infrastructure.
• Train the trainers and roll out.

Route-To-Market project.

• Work together with Boston Consulting Group.
• Analyze and describe existing situation.
• Propose necessary changes in the organization.

Trade Marketing

• Trade Activation planning, communication of activities and post activity evaluation.
• Analysis of Market Research data.

• Head of the Department that handles Prepaid products.
• Coordinate the production of connection packs and recharge cards for all Cosmote Group countries.
• Procure the necessary material.
• Manage orders from the Wholesale customers.
• New product development for Prepaid.

• Establish Category Management process.
• Develop Customer Insights for the spirits trade segments.
• Participate in the Trade Strategy Development.

• Create and implement Trade Activation
• Run the Trade Activation for new product launch.

• Develop recommended shelf layout of the spirits’ category. Implement it in 500 stores in Greece.
• Analyze market and customer sales data to identify opportunities and threats.
• Run spirits’ shopper research in cooperation with a research agency.

• Sell and coordinate installations of EDI solutions.

• Arrange customs clearance and international transportation. Handle insurance claims.
• Coordinate 3rd party logistics company to ensure high level of customer satisfaction within cost targets.

• Forecasting and Daily planning.
• Logistics cost control.
• Handling of international transportation and imports.