Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vasilis Tsikkinis

Vasilis Tsikkinis

Senior Project Manager IT
Nea Smirni, Athens

Summary

Collaborative Senior Project Manager with experience in Salesforce.com projects. Promoting more than nine years of expertise in deadline-orientated environments. Bilingual and capable of working successfully with clients and peers.

Overview

35
35
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Senior Project Manager IT Front Office

Pernod Ricard Europe Middle East & Africa (EMEA)
Athens
2020.05 - Current

Core Solution Rollout

  • The solution is developed on Salesforce.com Cloud with an offline iOS app. It is configurable for specific requirements.
  • Project Management for 6 projects in Greece, Italy, Portugal, Bulgaria Morocco and MENA. Responsible to execute the entire project cycle.
  • Capture requirements and use experience to challenge and validate the scope.
  • Work with developers to deliver affiliate specific configuration.
  • Describe new requirements, request their development, validate final result.
  • Manage requests for scope changes during the project timeline, in order to optimize cost and duration.
  • Manage Key User Training and User Acceptance Tests.
  • Obtain sign off and coordinate Go Live.
  • Provide Hypercare to ensure stable roll out.
  • Support the business to rollout Power BI dashboards to end users.
  • Provide ongoing and structured feedback on project progress to Steer Co members and business stakeholders.

Integrations Development

  • Capture requirements, test and validate the solution.
  • Integration of Salesforce.com with Navision ERP for Order taking
  • Creation of Oracle Integration Cloud (OIC) solution for Account Management. Solution integrated with both Salesforce.com and JDE ERP.
  • Integration of Salesforce.com with DocuSign, to allow customers to sign Contracts.
  • Integration of Salesforce.com with the company’s Product Cloud.
  • Organize Data flow from Salesforce.com to Contract and Budget Management solutions.

EMEA IT Solutions Delivery Manager CRM/SFA

Pernod Ricard Europe Middle East & Africa (EMEA)
Athens
2015.07 - 2020.04

Core Solution Development

  • Managed complex projects with multiple teams, ensuring effective collaboration to achieve desired results
  • Lead On Site workshops with Sales and Trade Marketing teams of each affiliate. Capture and challenge business needs.
  • Cooperate with Developers and Solutions Architects to develop an efficient backend on Salesforce.com.
  • Work with app developers to create intuitive offline iOS app that acts as end user interface.
  • Optimize the use of available budget and development resources.
  • Challenge the quality of Core Model configuration through rigorous testing.
  • Train Key users, support the Go Live and provide Hypercare support.
  • Describe reporting needs and contribute to the development of BI reports.
  • Follow up on user adoption and propose actions to improve it.
  • The solution went Live in 19 markets in Europe and Africa, including Russia, Germany, UK and South Africa.

Head of Trade Marketing

Pernod Ricard Hellas S.A.
Athens , I
2009.01 - 2015.06

Trade Marketing

  • Perform monthly activity planning coordination meetings (Sales and Marketing)
  • Create activation plans with agreed spending and estimated benefits.
  • Propose new activation based on evolving Trade needs.
  • Establish the Monthly Sales reporting and commentary.
  • Analyze Market Research data to come up with actionable insights.
  • Supervise On Trade investment and Category Management projects.
  • Implement locally the Regional Pricing and Promo evaluation tools.

Sales Force Automation (SFA)

  • Roll out the Contract Builder in Greece
  • Full roll out in 6 countries of the Southern Central Europe cluster.
  • Build reporting tools to enhance adoption.

Sales Development Manager

Pernod Ricard Hellas S.A.
Athens
2006.10 - 2008.12

Sales Force Automation (SFA)

  • Interact with Key Stakeholders and users to define business needs.
  • Organize Change management to prepare the organization.
  • Oversee the software customization. Test final solution.
  • Coordinate the setup of IT infrastructure.
  • Train the trainers and roll out.

Route-To-Market project.

  • Work together with Boston Consulting Group.
  • Analyze and describe existing situation.
  • Propose necessary changes in the organization.

Trade Marketing

  • Trade Activation planning, communication of activities and post activity evaluation.
  • Analysis of Market Research data.

Production and Distribution Manager

Cosmote S.A.
2004.07 - 2006.10
  • Head of the Department that handles Prepaid products.
  • Coordinate the production of connection packs and recharge cards for all Cosmote Group countries.
  • Procure the necessary material.
  • Manage orders from the Wholesale customers.
  • New product development for Prepaid.

Customer Insights Manager

Diageo Hellas S.A.
2003.07 - 2004.06
  • Establish Category Management process.
  • Develop Customer Insights for the spirits trade segments.
  • Participate in the Trade Strategy Development.

Trade Marketing Manager RTDs and Liqueurs

Diageo Hellas S.A.
2002.07 - 2003.06
  • Create and implement Trade Activation
  • Run the Trade Activation for new product launch.

Category Development Manager

Diageo Hellas S.A.
1999.10 - 2002.07
  • Develop recommended shelf layout of the spirits’ category. Implement it in 500 stores in Greece.
  • Analyze market and customer sales data to identify opportunities and threats.
  • Run spirits’ shopper research in cooperation with a research agency.

Project Manager

EDI Hellas
1999.03 - 1999.10
  • Sell and coordinate installations of EDI solutions.

Logistics Manager

Sony Hellas
1994.11 - 1998.05
  • Arrange customs clearance and international transportation. Handle insurance claims.
  • Coordinate 3rd party logistics company to ensure high level of customer satisfaction within cost targets.

Assistant Manager – Product Planning

Procter & Gamble Hellas S.A.
1990.09 - 1994.10
  • Forecasting and Daily planning.
  • Logistics cost control.
  • Handling of international transportation and imports.

Technical Service Engineer

BP Greece Ltd
1989.08 - 1990.09

Education

Master of Science - Mechanical Engineering

University of Houston
Houston, Texas U.S.A.
1987.09 - 1989.05

Bachelor of Science - Mechanical Engineering

National Technical University of Athens
Athens, Greece
1982.09 - 1987.06

Skills

    Requirements Gathering

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Languages

Greek

English

Timeline

Senior Project Manager IT Front Office

Pernod Ricard Europe Middle East & Africa (EMEA)
2020.05 - Current

EMEA IT Solutions Delivery Manager CRM/SFA

Pernod Ricard Europe Middle East & Africa (EMEA)
2015.07 - 2020.04

Head of Trade Marketing

Pernod Ricard Hellas S.A.
2009.01 - 2015.06

Sales Development Manager

Pernod Ricard Hellas S.A.
2006.10 - 2008.12

Production and Distribution Manager

Cosmote S.A.
2004.07 - 2006.10

Customer Insights Manager

Diageo Hellas S.A.
2003.07 - 2004.06

Trade Marketing Manager RTDs and Liqueurs

Diageo Hellas S.A.
2002.07 - 2003.06

Category Development Manager

Diageo Hellas S.A.
1999.10 - 2002.07

Project Manager

EDI Hellas
1999.03 - 1999.10

Logistics Manager

Sony Hellas
1994.11 - 1998.05

Assistant Manager – Product Planning

Procter & Gamble Hellas S.A.
1990.09 - 1994.10

Technical Service Engineer

BP Greece Ltd
1989.08 - 1990.09

Master of Science - Mechanical Engineering

University of Houston
1987.09 - 1989.05

Bachelor of Science - Mechanical Engineering

National Technical University of Athens
1982.09 - 1987.06
Vasilis TsikkinisSenior Project Manager IT