Viliana Titova

• Increased sales revenue by developing and implementing effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
• Managed accounts to retain existing relationships and grow share of business.
• Built relationships with customers and community to establish long-term business growth.

Key Responsibilities:

• Creation and execution of short/ long-term sales strategies and sales projections for the market

• Development of a consistent sales pipeline

• New business development

• Account management through nurturing of existing customer relationships

• End-to-end sales process guidance and management: preparation of sales quotes, price calculations, contract creation, payment and supply-chain/ logistics oversight

• Answered customers' questions regarding products, prices, and availability.
• Set up new accounts, established customer credit and set up payment methods.
• Managed friendly and professional customer interactions.
• Created and updated customer accounts with relevant information.

• Support of existing customers in Central & Eastern Europe

• Preparation of offers on daily basis
• Participation in tenders
• Annual sales planning with key customers, negotiations about target achievements
• Sales partners as part of the corporate strategy of Logistics, preparation of deliveries to Eastern Europe and organization of transport from Asia to Europe

• Excellent understanding of customer requirements

• Competition monitoring and market awareness

• Implementation and coordination of solutions offered and agreed upon with clients

• Rebate programs and marketing budget creation

• Inventory status reporting