Viviana Lucia Frias Torres
Caldera
Summary
Dynamic administrative professional with a proven track record at Caja De Compensacio ng in service quality assurance and leadership. Skilled in report development and systematic file structuring, I enhance operational efficiency while fostering positive team collaboration. Committed to maintaining confidentiality and delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Ejecutivo Administrativo
Caja De Compensacion Los Andes
02.2012 - 08.2018
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Colaboré con equipos multifuncionales para lograr los objetivos organizacionales, fomentando un ambiente de trabajo positivo.
Cajera
Caja De Compensacion Los Heroes
04.2011 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Administrativo
Cesmec S.a
06.2010 - 03.2011
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Administrativo
Iplacex
Copiapo12-2025
Skills
- Service Quality Assurance
- Leadership in Administration
- Report Development
- Meeting Coordination
- File System Administration
- Management of Administrative Tasks
- Systematic File Structuring
- Customer service
Additional Information
- Certificado licencia deconducir A2 A4
- Licencia B
- Curso seguro Autromotriz
- Curso afiliacion de empresas
- Curso continuidad de negocios
- Curso segurida de la Informacion
- Curso Riesgo operacioal
- Curso Prestaciones y beneficios
- Curso cajero - Tesorero
- inicio Curso ingles A1 B2
Timeline
Ejecutivo Administrativo
Caja De Compensacion Los Andes
02.2012 - 08.2018
Cajera
Caja De Compensacion Los Heroes
04.2011 - 01.2012
Administrativo
Cesmec S.a
06.2010 - 03.2011
Administrativo
Iplacex
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