Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yoana Mileva

Yoana Mileva

Vienna,20

Summary

With over 5 years of experience in FFMG industry, an enthusiastic Procurement Coordinator eager to contribute to business success through hard work, attention to detail and excellent organizational skills. Dedicated team player, proactive and hands-on in task completion. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable, successful at managing multiple priorities. Willing to take on greater responsibilities to meet team goals.

Looking to use smart mind and procurement experiences to tackle new challenges. Very motivated and passionate to learn, grow and excel.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Procurement Compliance Specialist

Coca Cola HBC Austria GmbH
2021.05 - Current

* Provide regular management reporting & communications as per agreed process and format

* Coordinate with buyers and follow-up actions regarding compliance & audit

* Prepare & maintain needed process procedures & training materials

* Train & support End Users for established processes and new changes

* Develop continuous optimization opportunities around P2P Team, agree them with country stakeholders and coordinate implementation

* Drive engagement among the country Procurement Team through process optimization

* Manage day to day performance targets and compliance to standards

* Support buyers in structured Procurement Spend Management: SGPs signed, reduction of supply base, contract prolongation and compliance, spend visibility, tenders.

* Manage (update and administrate) Ariba Supply Agreements, Contracts and PO Release Strategy

* Plan, agree and deliver service KBIs for procurement administration

* Identify and address any knowledge gaps within BSO of any changes in country through regular feedback sessions

* Act as key local liaison and support between country Functions/end users, Procurement and BSO enabling procure-to-pay processes

* Identify areas for process improvements & communicate these to BSS BPL

* Key user for all relevant tools for Procurement - test new/existing functionalities and drive further process optimization/automation implementation of new system & functionalities

* Data Protection Champion for Procurement

Purchasing Administrator

Coca Cola Hellenic Business Services Organization
2018.06 - 2021.05

* Responsible for accurate and complete execution of daily tasks related to procurement administration - purchase order services, vendor master data collection and verification

* Provide support and resolve queries to internal customers relating to the Procure to Pay process

* Maintain relationships with key stakeholders to drive understanding and support for Procurement

* Verified purchase numbers, price and supplier information for purchase requisitions before processing purchase orders

* Delivered timely resolution of invoice and receipting order queries and discrepancies by working with payable accounts, suppliers and end users.

Supplier Support Expert

Coca Cola Hellenic Business Services Organization
2017.01 - 2018.05

* Providing support of CCH suppliers in regards to purchasing administration, invoice and payment inquiries, vendor master data

* Record support requests, prioritizing and escalating as required

* Handling all incoming Supplier e-mail/ telephone inquiries and requests in a timely and professional manner

* Establishing and maintaining effective customer relationships through understanding of client's needs and the provision of high - quality service

* Daily communication with internal financial departments

* Track monthly partner invoice and reporting

* Investigated customer complaints to address areas of improvement, eliminate non-conformance and increase customer satisfaction

* Collaborated with local accounts payable, payments and purchasing and country teams to communicate and achieve desired quality standards and outputs.

Trainee

EVN AG
2016.08 - 2016.09
  • Prioritize invoices according to cash discount potential and payment terms
  • Research and coordinate discrepancies resolutions by obtaining and investigating information with strong collaboration with Purchasing, Quality, logistics stakeholders
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
  • Verify Supplier accounts by reconciling statements, reminders dunning's and related transactions Performs all payables activities, including Supplier invoices booking and payments

Education

High School Diploma - German, English, Math

Foreign Languages High School, Hristo Botev
Kardzhali
05.2012

Bachelor of Science - Finances EQF Level

University of Agribusiness And Rural Development, UARD
10.2013

Bachelor of Business Administration - Business Administration

WWU Münster Uni
Germany
12.2016

Master of Business Administration - Human Resources Management

University of Agribusiness And Rural Development, UARD
Plovdiv
05.2018

Certificate of Higher Education - Digital Marketing

SoftUni Digital
Sofia
08.2020

Skills

  • Good communication skills to all levels of management
  • Ability to work effectively in diverse, foreign, multi-cultural and virtual environment
  • Experienced user of Microsoft applications and ERP- systems, Proficient knowledge of SAP
  • Result-orientation with readiness to seek and find solutions;
  • Analysis techniques, critical thinking and decision making skills
  • Dependable and Responsible
  • Compliance Knowledge
  • Organizational and time management skills
  • Project Coordination and Change management
  • Teamwork attitude and interested in continuously learning and developing;
  • Very good customer service skills in multinational environment, problem analysis and problem solving skills;

Certification

Proficient MS Office knowledge (Word, Excel, Power Point, Outlook) and ERP, SAP related Tools (f.ex. SAP Ariba)

Yellow belt, Data analysis and Macro for Beginners Trainings

Timeline

Procurement Compliance Specialist

Coca Cola HBC Austria GmbH
2021.05 - Current

Purchasing Administrator

Coca Cola Hellenic Business Services Organization
2018.06 - 2021.05

Supplier Support Expert

Coca Cola Hellenic Business Services Organization
2017.01 - 2018.05

Trainee

EVN AG
2016.08 - 2016.09

High School Diploma - German, English, Math

Foreign Languages High School, Hristo Botev

Bachelor of Science - Finances EQF Level

University of Agribusiness And Rural Development, UARD

Bachelor of Business Administration - Business Administration

WWU Münster Uni

Master of Business Administration - Human Resources Management

University of Agribusiness And Rural Development, UARD

Certificate of Higher Education - Digital Marketing

SoftUni Digital

Proficient MS Office knowledge (Word, Excel, Power Point, Outlook) and ERP, SAP related Tools (f.ex. SAP Ariba)

Yellow belt, Data analysis and Macro for Beginners Trainings

Yoana Mileva