Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zhansuluu Asylbek kyzy

Zhansuluu Asylbek kyzy

Untere Augartenstraße 31, Vienna

Summary

Enthusiastic political science graduate from Kyrgyzstan with international academic and volunteer experience in Austria. Skilled in supporting administrative operations, coordinating community initiatives and facilitating humanitarian response efforts. Multilingual, with proficiency in Russian, English, German, Turkish, Kyrgyz, Kazakh and beginner-level Arabic and Spanish. Dedicated to contributing to peace, development and intercultural cooperation through effective project support and cross-cultural communication.

Overview

2026
2026
years of professional experience

Work History

Volunteer

Municipal State Institution "Youth Resource Center 'Astana Zhastary'" of the Akimat of Astana
  • Organised and coordinated large-scale community events, including marathons and government-sponsored cultural activities, ensuring smooth implementation and high participant engagement
  • Prepared and presented promotional materials and detailed activity reports, documenting outcomes to improve future volunteer initiatives
  • Supported vulnerable groups of citizens by implementing targeted community assistance programs, fostering inclusivity and social protection


Administrative Intern

Migration Police Department, Department of Internal Affairs, Astana
06.2016 - 09.2016
  • Maintained and organised archival records, ensuring accurate documentation and reliable retrieval of information
  • Supported departmental operations by handling administrative tasks and coordinating with internal units to facilitate efficient workflow and communication
  • Ensured compliance with departmental policies and procedures in managing and safeguarding sensitive information

Volunteer: Refugee Support

Ukraine Crisis Response 2022
  • Assisted refugees arriving from Ukraine by providing on-site support at Vienna Central Station
  • Guided individuals and families in obtaining travel tickets, translating between languages and facilitating access to transportation
  • Distributed food, essential items and information materials to ensure immediate relief and support


Front Desk Receptionist

Hotel Bajazzo GmbH
09.2021 - 02.2023
  • Delivered comprehensive administrative support by managing reservations, check-ins and check-outs, ensuring efficient guest service
  • Prepared financial reports and resolved billing inquiries by coordinating with accounting staff, guaranteeing accuracy and timely completion
  • Coordinated logistics for meetings, ensuring seamless execution and high client satisfaction


Front Office Agent

Essendi Austria GmbH
04.2023 - Current
  • Managed front desk operations by handling check-in/check-out procedures, processing reservations and resolving customer inquiries promptly and efficiently
  • Maintained accurate inventory records and documented administrative reports to support operational efficiency and compliance
  • Delivered high-quality customer service to international guests, fostering cross-cultural understanding and enhancing guest satisfaction


Education

School-Gymnasium No. 3
Astana, Kazakhstan

Bachelor of Arts - Political Science

University of Vienna
Vienna, Austria
08-2025

Master of Arts - Political Science (ongoing)

University of Vienna
Vienna, Austria

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Adobe Photoshop CC
  • Stata (Statistical Software)
  • SelectLine (Commercial Software)
  • OPERA PMS (Hotel Property Management System), Expedia, Bookingcom, HRS

Languages

English
Upper intermediate (B2)
German
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Kazakh
Bilingual or Proficient (C2)
Kyrgyz
Bilingual or Proficient (C2)
Turkish
Intermediate (B1)
Arabic
Beginner (A1)
Spanish
Beginner (A1)

Timeline

Front Office Agent

Essendi Austria GmbH
04.2023 - Current

Front Desk Receptionist

Hotel Bajazzo GmbH
09.2021 - 02.2023

Administrative Intern

Migration Police Department, Department of Internal Affairs, Astana
06.2016 - 09.2016

Volunteer

Municipal State Institution "Youth Resource Center 'Astana Zhastary'" of the Akimat of Astana

Volunteer: Refugee Support

Ukraine Crisis Response 2022

School-Gymnasium No. 3

Bachelor of Arts - Political Science

University of Vienna

Master of Arts - Political Science (ongoing)

University of Vienna
Zhansuluu Asylbek kyzy