Zikas Ioannis
Melissia
Summary
Seasoned IT Project Manager lends unique oversight for critical info technology programs. Resourceful, tech-savvy approach honed over more than 20 years toward handling complex hardware and software installations. Offers insight into IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation, and technical considerations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
IT Project Manager Lead
OTE Group S.A.
05.2022 - Current
- Act as IT Project Manager specializes in planning, executing, and managing projects related to information technology systems and infrastructure
- Act as IT Project Manager focuses on overseeing and executing complex technological projects, ensuring technical aspects are managed effectively
- Project leadership skills Setting project goals and coming up with plans to meet those goals Coordinating project team members and developing schedules and individual responsibilities Managing resources for projects, such as computer equipment and employees Provide expert troubleshooting skills and guidance to Linux/UNIX/Windows administrators when it comes to configuring and maintaining client-side SAN and NAS configurations Design, implementation, Configuration, and Administration of mission critical Fiber Channel Storage Systems Work closely with OTE Project management, Application Development Teams and other Infrastructure Teams like Network, Security and Database Teams to develop scalable, maintainable and highly available solutions architecture Working alongside clients, stakeholders, suppliers, and contractors to streamline processes Managing teams of individuals both within the company and without, to maximize performance and minimize potential problems Strong skills in writing documentation in a professional manner Very good and very close collaboration with the Disaster Recovery Solutions design team
Senior Presales Engineer
Unisystems S.A.
03.2021 - 04.2022
- Analyze technical requirements and specifications (received by tenders or clients) Manage the overall design and architecture of the proposal, including research, internal meetings with technical and solution teams, costing Manage and coordinate all technical aspects of RFP / RFI responses Create documented technical responses to the RFP / RFI Create and deliver powerful presentations that clearly communicate the offer value proposition Participate in training/events on new technologies from vendors/partners Update knowledge on specialized solutions from vendors/partners Act as a trusted advisor and provide high-level guidance and direction on project teams regarding architectural aspects Obtain and maintain certifications in relevant fields of expertise Continuously gain awareness on new standards/technologies in ITC architectural aspects
Implementation Specialist | Solution Architect | IT Lead Project Manager
DellEMC Hellas S.A.
03.2008 - 02.2021
- Resident/Implementation/Solutions Architect at O.T.E
- S.A
- (Member of Deutsche Telekom Group)
- Regular storage provisioning from D.M.X., VMAX to Windows servers, HP-UX, Linux, I.B.M., S.U.N
- Helping System Administrators in troubleshooting cases related to E.M.C
- Hardware & Software products
- Design and implementation of storage capacity
- Manage and maintain Cisco and Brocades switches and the whole Fabric environment
- Participation in Fast Disaster Recovery Project (SRDF) as Implementation Specialist
- Dedicated and committed data center engineer with more than 7 years of experience working in corporate information technology
- Extensively developed analytical skills alongside excellent technology and server management abilities
- A history in IT support and technical service
- Strong communication skills for collaborating with other engineers and relaying insight gained from the data center
- A candidate who combines organization and administrative skills with loyalty and dedication
- Amadeus IT (As DellEMC) – Munich Germany - IT Project Manager Lead Close alignments between individual, independent, global resources to form effective teams for efficient execution Strong consultancy skills supporting analyzes, technical planning, and processes to keep milestones, schedules, and overall project success Strong business outcome orientated negotiations within all organizational levels Strong communication style leading to reliable commitments Analyze technical requirements and specifications (received by tenders or clients) Manage the overall design and architecture of the proposal, including research, internal meetings with technical and solution teams, costing Manage and coordinate all technical aspects of RFP / RFI responses Create documented technical responses to the RFP / RFI Leading of all the teams that were involved in the projects from Sydney, Bangalore, Erding, Miami Constant support at customer site creating strong trust and bonding to all organizational levels High pressure from customer C-level on delivery in time Limited and not dedicated customer resources Constant dynamic project focus changes and adjustments Excessive analysis and reporting in real-time Scheduling, Risk Management, Leadership, Cost Control, Delivery Dedicated and committed data center engineer with more than 8 years of experience working in corporate information technology
- Extensively developed analytical skills alongside excellent technology and server management abilities
- A history in IT support and technical service
- Strong communication skills for collaborating with other engineers and relaying insight gained from the data center
- A candidate who combines organization and administrative skills with loyalty and dedication
- Projects completed successfully: Decommission of 34 DellEMC Storage Arrays Decommission 12 DCX Brocade Directors Automate Storage dismantling process via Win@proch application Decommission 19 HP3PAR Storage Arrays Decommission 20 XIV Storage Arrays Re-define CMDB Lifecycle Management process in Amadeus Decommission of 458 ESXi Hosts and 10563 VMs machines Develop Automation VM Tool for Storage vMotion Design, installation, and implementation of Unity Storage Arrays and VMAX250AFA in Erding Stadtwerke (Public Sector in Erding Municipality)
Senior Infrastructure Administrator
Vivodi Telecom S.A.
01.2007 - 03.2008
- Re-engineering EDP of Vivodi Telecom S.A
- Team Leader in W2K team Installation Domain Controller, MS Exchange Enterprise 2003 Enterprise Edition, DNS, Fileserver, Printer Server, Wins, DHCP
- Customization and Configuration of Vivodi Site
- Installation and customization of the WSUS server
- Support the Vivodi environment
- System Management, maintenance, and integration of the Vivodi Site
- Responsible for the implementation of the Windows environment backup policy
- Implementing Domain and Group Policy for Vivodi Site.
Windows 2000/2003 Senior Administrator
Atos Origin Hellas S.A.
02.2003 - 01.2007
- Installation New Site of TELLAS S.A
- Team Leader in W2K team Installation Domain Controller, Ms Exchange Enterprise 2000/2003 in Cluster Service, DNS, Fileserver, Printer Server, Wins, DHCP
- Installation SQL 2000 Enterprise Edition in Cluster-Mode
- Installation Exchange 2000/2003 Server in Cluster-Mode
- Customization and Configuration of Tellas Site
- Support and maintenance of the Tellas environment
- Maintenance of Tellas Site
- Installing, customize and optimize Legato Networker Server, client for Windows 2000/2003 and Unix
- Responsible for the implementation of the backup policy
- Administering, configure and optimize HP OmniBack for backup operations.
System Specialist
Telesoft Hellas S.A.
09.2001 - 02.2003
- Backup Policies with Legato Networker System Management and Networking Installation/Administration/Troubleshooting/Disaster-Recovery
NT/2000 Windows Administrator
Cosmote S.A.
09.1998 - 09.2001
- System Management Administering and optimization of Cosmote S.A
- Environment (Domains, Trusted Domains, Fileservers, Ms Exchange Servers, DNS, Database Servers, Ms Applications)
- Projects Involved Installation New Site A.M.C
- In ALBANIA Installation PDC, BDC, Ms Exchange 5.5, DNS, Proxy Server 2.0 Fileserver, Printer Server, Wins, DHCP
- Installation of Routers, Switches, and network cables
- Customization and Configuration of A.M.C
- Site
- Software remote installations and configurations
- Support and maintenance of the environment of A.M.C
- Installation New Sites in entire Greece Installation PDC, BDC, Ms Exchange 5.5, Fileserver, Printer Server, Wins, DHCP
- Configuration and customization of Ms Exchange 5.5, DNS, Fileserver
User Support and N.T. Administrator
Intracom S.A.
02.1993 - 08.1998
- Installation/Troubleshooting Software Installation – Support PCNFS, Win3.11, Win95, MSOffice 4.2, MSOffice 95, Reflection 8, Windows NT 4.0 Standard Server Edition
- Administering, configure, and optimization of N.T
- Servers
- Installation/Troubleshooting Hardware Hardware: Printers – Laptops – Η/Υ – Monitors
- Projects Involved SERBIA TELECOMS Installation 200 PC’s Win 95, 98, N.T
- Workstation, WinNT Server MOLDAVIA INTERNAL AFFAIRS MINISTRY Installation of 150 PCs and printers
- OTENET MODEM’s Prepared, configure, and customize modems for OteNet S.A.
Education
Master in Information Security and Digital Forensics (in progress) -
University of East London
07.2025
M.D. -
Cardiff Metropolitan University
Cardiff, Wales05.2024
M.D. -
Cardiff Metropolitan University
Cardiff, Wales02.2022
Some College (No Degree) -
Omega College
Athens, GreeceSome College (No Degree) - General Studies
High School of Kallithea
Athens, GreeceSkills
- Strong consultancy skills supporting analysis, planning, and processes to keep milestones, schedules, and overall project success Ability to confront abnormal frequent and prolonged unplanned impediments as well as high pressure from customer C-level on delivery time Sufficient skills to meet constant dynamic project focus changes and adjustments Excessive analysis and reporting in real-time Strong business outcome-orientated negotiations within all organizational levels Strong communication style leading to reliable commitments Continuous support at the customer site creates strong trust and bonding at all corporate levels Ability to listen to customers Team player, loyal, willing to cooperate with every team to operate smarter, responsible against the customer
- Develops strategies, policies, and best practices for the customer Stays on technical specifications for hardware/software requirements of DELL-EMC and industry products through professional associations, trade journals, networking, and associated training and seminars Responsible for sharing information and best practices with others Design, customize, and integrate DELL-EMC solution, map the solution to technical requirements, and support the deployment based on the content defined in the Statement of Work Prepares technical architectural and implementation design documents and works with the Project Manager to develop the implementation plan VMAX3 design and implementation, Storage migration, Host migration, Timefinder SnapVX Clone/Snap Installing, configuring, and managing Brocades and CISCO switches Participation in Fast Disaster Recovery Project (SRDF) as Implementation Specialist and Solution Architect VPLEX, XtremIO, RecoverPoint installation and implementation Project Management: Determine and define project scope, predict resources needed, cost control, develop and manage a detailed project schedule and work plan, identify risks, manage contracts with vendors and suppliers, utilize best practices, techniques, and standards, monitor progress and make adjustments, ability to complete projects according to outlined scope, budget, and timeline
- Stakeholder Management
- Risk Management
- Project Scheduling
- Project Management
- Productivity Improvement
- Project tracking
- Project Planning
- Cost Control
- Document Management
- Schedule Management
- Work flow planning
- Conflict Management
- Budget Preparation
- Advanced problem solving
- Data review
- Technical understanding
- Forecasting
- Meeting facilitation
- Requirements Gathering
- Change Control Processes
- Project regulations
- Team Bonding
- Performance Evaluations
- Budget Administration
- Budget Control
- Processes and procedures
- Project scope analysis
- Presentations
- Customer Relations
- Agile Methodology
- Budgeting and forecasting
- Project planning and development
- Scope Management
- Disaster Recovery Methodologies
- Project estimation and bidding
- Requirements Analysis
- Enterprise Architecture
Certification
- WINDOWS NT4.0. (NT ADMIN WAN –TCP/IP)
- Ms-Exchange 5.5 Administering | Deployment and Supporting IIS 4.0
- Upgrade Ms-Exchange 5.5 to Ms-Exchange 2000.
- Microsoft Windows 2000 Network and Operating System Essentials - Implementing a Microsoft Windows Network Infrastructure - Implementing a Microsoft Windows Active Directory - Designing and Planning Active Directory on Windows 2003 - Planning and Installing MS Exchange 2007
- EMC Training in BOSTON - Symmetrix Architecture Overview - SRDF - Business Continuity and Time Finder Solutions
- TRUE 64 COMPAQ UNIX Administration - HP-UX System and Network Administration
- HP-UX Veritas Volume Manager
- SAN Management - ITIL V3 - VCP 6.5
- PM Stakeholder Relationship Skills for Project Managers
- Effective Communications Skills for Project Managers
- Effective Negotiations Communications Skills for Project Managers
- PMP Training |Agile-Scrum Training
Languages
English
Personal Information
- Date of Birth: 06/11/1970
- Gender: Male
- Nationality: Greek
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Improved customer satisfaction ratings by [Number]% by [Action taken].
Timeline
IT Project Manager Lead
OTE Group S.A.
05.2022 - Current
Senior Presales Engineer
Unisystems S.A.
03.2021 - 04.2022
Implementation Specialist | Solution Architect | IT Lead Project Manager
DellEMC Hellas S.A.
03.2008 - 02.2021
Senior Infrastructure Administrator
Vivodi Telecom S.A.
01.2007 - 03.2008
Windows 2000/2003 Senior Administrator
Atos Origin Hellas S.A.
02.2003 - 01.2007
System Specialist
Telesoft Hellas S.A.
09.2001 - 02.2003
NT/2000 Windows Administrator
Cosmote S.A.
09.1998 - 09.2001
User Support and N.T. Administrator
Intracom S.A.
02.1993 - 08.1998
- WINDOWS NT4.0. (NT ADMIN WAN –TCP/IP)
- Ms-Exchange 5.5 Administering | Deployment and Supporting IIS 4.0
- Upgrade Ms-Exchange 5.5 to Ms-Exchange 2000.
- Microsoft Windows 2000 Network and Operating System Essentials - Implementing a Microsoft Windows Network Infrastructure - Implementing a Microsoft Windows Active Directory - Designing and Planning Active Directory on Windows 2003 - Planning and Installing MS Exchange 2007
- EMC Training in BOSTON - Symmetrix Architecture Overview - SRDF - Business Continuity and Time Finder Solutions
- TRUE 64 COMPAQ UNIX Administration - HP-UX System and Network Administration
- HP-UX Veritas Volume Manager
- SAN Management - ITIL V3 - VCP 6.5
- PM Stakeholder Relationship Skills for Project Managers
- Effective Communications Skills for Project Managers
- Effective Negotiations Communications Skills for Project Managers
- PMP Training |Agile-Scrum Training
Master in Information Security and Digital Forensics (in progress) -
University of East London
M.D. -
Cardiff Metropolitan University
M.D. -
Cardiff Metropolitan University
Some College (No Degree) -
Omega College
Some College (No Degree) - General Studies
High School of Kallithea
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