Hamid Ziaei
Scrum Master
Vienna,9
Summary
Professional with comprehensive experience in agile methodologies and team facilitation. Skilled in guiding teams through agile practices, fostering collaboration, and driving successful project outcomes. Adept at adapting to changing requirements, resolving conflicts, and ensuring continuous improvement. Recognized for strong leadership, effective communication, and problem-solving abilities.
Overview
8
8
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Scrum Master
Cashpoint
08.2022 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Organized and refined Agile ceremonies to increase engagement and clarity.
- Monitored team capacity and velocity to improve predictability and sprint planning accuracy.
- Removed impediments early to maintain flow and protect team focus.
- Strengthened continuous improvement through actionable, data-driven retrospectives.
- Analyzed Agile metrics (velocity, burndown, predictability) to guide decisions and increase transparency.
- Coached team members to reinforce Agile discipline, self-management, and ownership.
Senior Scrum Master
Snapp
04.2021 - 03.2022
- Scaled Agile delivery using SAFe and the Spotify Model to improve autonomy across squads and tribes.
- Established release-train management processes to synchronize dependencies and streamline release cycles.
- Implemented squad and tribe structures to enhance ownership, collaboration, and delivery flow.
- Mitigated risks and blockers early to sustain development momentum.
- Transitioned two teams from Waterfall to Agile within three months, increasing delivery speed and responsiveness.
- Tracked and presented Agile metrics to strengthen forecasting accuracy and stakeholder visibility.
Scrum Master
Danesh Pardaz
04.2018 - 01.2021
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Education
Bachelor of Science - Management
04.2001 -
Skills
Scrum framework expertise
Certification
Professional Scrum Master I (PSM I)
Timeline
SAFe® Agile Product Manager
02-2025
SAFe® Agilist (SA)
05-2024
SAFe® Product Owner / Product Manager (POPM)
04-2024
SAFe® Advanced Scrum Master (SASM)
08-2023
SAFe® Scrum Master (SSM)
11-2022
Scrum Master - Cashpoint
08.2022 - Current
Professional Scrum Master I (PSM I)
01-2022
Senior Scrum Master - Snapp
04.2021 - 03.2022
Scrum Master - Danesh Pardaz
04.2018 - 01.2021
Azad University - Bachelor of Science, Management
04.2001 -