Konstantinos Malliakos
Country Manager Greece, Cyprus & Malta
Athens,7
Summary
I am an experienced Country Manager with a six-year track record at Winterhalter, specializing in market development and business growth in Greece, Cyprus, and Malta. My role involves leading a dedicated team, implementing strategic initiatives, and driving sales to achieve exceptional results.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Country Manager Greece, Cyprus & Malta
Winterhalter Gastronom Gmbh
05.2021 - Current
- Managed budgets, financial planning, and forecasting to optimize profitability for country operations.
- Established strong relationships with key industry players for business growth and expansion.
- Increased market share by developing and implementing effective sales strategies.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Delivered exceptional customer service by addressing client concerns promptly and effectively.
- Coached and mentored team members, fostering culture of continuous learning and development.
- Recruited, trained, and coached team to support company growth.
- Devised promotional and advertising plans to enhance product positioning and brand marketing development.
- Developed and maintained relationships with customers and suppliers through account development.
Sales and Service Manager
Winterhalter Gastronom Gmbh
05.2018 - 04.2021
- Optimized inventory management system to reduce costs and improve product availability for customers.
- Managed budget allocation for department, ensuring optimal resource utilization for maximum return on investment.
- Drove successful negotiation efforts with suppliers to secure favorable pricing agreements, ultimately reducing overall costs.
- Conducted market research to identify new opportunities, leading to expansion of company''s product line.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Improved after sale end user's satisfaction
Field Service Technician
Xenex S.A.
10.2015 - 04.2018
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Electrical Engineer
Tatoi Club
06.2015 - 09.2015
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Supervised construction and pre-commissioning of electrical rooms and substations.
Electrical Maintenance Engineer Internship
Technical Institution of Patras
01.2014 - 06.2014
- Developed and implemented effective maintenance schedules for electrical systems, ensuring optimal performance at all times.
- Scheduled and undertook periodic maintenance on all electrical installations, components and equipment.
- Maintained and fixed lighting and fixtures.
Education
Bachelor of Science - Electrical Engineering
Technological Educational Institute of Patras
Patras, Western Greece 02.2009 - 09.2014
Skills
Product Launches
Operational planning
Operations Management
Sales management
Strategic Planning
Cultural management
Recruiting
Budget Management
P&L Management
Market development
Timeline
Country Manager Greece, Cyprus & Malta
Winterhalter Gastronom Gmbh
05.2021 - Current
Sales and Service Manager
Winterhalter Gastronom Gmbh
05.2018 - 04.2021
Field Service Technician
Xenex S.A.
10.2015 - 04.2018
Electrical Engineer
Tatoi Club
06.2015 - 09.2015
Electrical Maintenance Engineer Internship
Technical Institution of Patras
01.2014 - 06.2014
Bachelor of Science - Electrical Engineering
Technological Educational Institute of Patras
02.2009 - 09.2014
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