Human Resources professional skilled in employee relations, recruitment, and administration with a strong focus on team collaboration in a multicultural fast paced aviation environment.
Overview
7
7
years of professional experience
Work History
Junior Human Resources Generalist
GlobeAir AG
01.2024 - Current
Liaison between employees and management, addressing concerns or questions
Coordinate Crew/Pilot recruitment events
Collaborate with payroll to complete and upload pay data
Screen CVs and interviewed applicants
Manage the administration of employee leave/vacation requests and absences
Navigate Austrian labor relation matters by working closely with legal counsel when necessary
Facilitate full cycle onboarding & offboarding
Prepare new employee contracts & amendments to current employee contracts
Assist with employee relocation support
Publish job advertisements on various portals
Draft job advertisements
Draft employee surveys
Create trial day simulations aligning to the role
Promotion of all HR processes being paperless/digital
Hostess and Customer Service Agent
Emirates Airlines
11.2019 - 11.2024
Providing information about stops and connections to assist passengers meet transport needs
Responding to passenger requests, complaints and fostering resolution
Completing equipment safety checks prior to departure to identify hazards
Delivering top-quality customer service
Screening and verified visitor IDs, maintaining security of personnel
Accepting and processing cash and card payments using POS systems for duty free purchases
Psychometrist, Recruiter and Admin
PTES Consulting and Recruitment Services
01.2018 - 10.2019
HPCSA registered Psychometrist (PMT 0095060)
Selecting psychometric assessments for recruitment & talent management
Screening candidate CVs
Conducting candidate interviews
Drafting quotations for services
Managing office supply inventory
Maintaining office files for reliable reference, including electronic and hard copies
Responding to high-volume internal and external communications, calls and emails
Coordinating reference and background checks
Overseeing a client database of approximately 80 organisation's with recruitment and psychometric assessment
Assisting clients with recruiting, onboarding, and training sessions
Psychometric report writing and drafting client specific report templates
Drafting job profiles/job descriptions
Ad hoc supervision/administration of candidates for psychometric assessment purposes
Designing and monitoring internship programs
Designing and monitoring behavioural simulations
Education
Bachelor of Arts - Law
University of South Africa
South Africa
01-2026
Bachelor of Arts - Psychometry
Nelson Mandela University
South Africa
2017
BSocSci Honours - Social Science
University of Pretoria
South Africa
2016
Bachelor of Arts - Psychology and Criminology
University of Pretoria
South Africa
2015
IEB National Senior Certificate -
Thomas More College
South Africa
2012
Skills
Computer literate (Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint and Microsoft Excel)