Bianka Dora Hering-Nagy
Vienna
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Senior Cabin Crew Member
Eurowings Europe
Vienna, Austria
01.2018 - Current
- Followed safety, passenger and supply pre-flight checklists.
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
- Prepared reports detailing any incidents occurring during the flight.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Monitored passenger behavior throughout the flight, intervening when necessary to maintain orderliness and safety standards.
- Coordinated activities between ground crew members and cockpit personnel before takeoff and landing procedures were initiated.
- Offered answers to passengers' questions and resolved issues that arose during flights.
Cabin Crew
Ryanair
London And Cologne
06.2016 - 12.2017
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Responded promptly to customer complaints or requests for service during flights.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Helped passengers feel comfortable by providing requested items and answering questions.
Kitchen Staff
Camp Moosilauke
Orford, NH
06.2015 - 09.2015
- It is a summer camp for boys, where I was working as a part of the kitchen staff
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
- Consistently maintained high standards of personal hygiene during shifts.
- We helped to the chefs (clean, prepare food), with no days off during the summers.
- This was my second year working in this camp (first I worked here in the summer of 2014)
Education
Bachelor of Science - Recreation Management And Health Promotion
University of Pécs
Pécs, Hungary05-2015
High School Diploma -
High School Vak Bottyan Altalanos Iskola Gimnázium
Simontornya, Hungary06-2011
Bachelor of Science - Food Engineering
Széchenyi István University
Mosonmagyaróvár, HungarySkills
- First Aid
- Customer Service
- Professional Appearance
- Administrative Tasks
- Emergency Procedures
Hobbies and Interests
I spend my free time mostly with sports such as running or aerobic work outs. Working out has always been a part of my life. Love travelling and going to concerts.
Languages
Hungarian
First Language
German
Beginner
A1
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Senior Cabin Crew Member
Eurowings Europe
01.2018 - Current
Cabin Crew
Ryanair
06.2016 - 12.2017
Kitchen Staff
Camp Moosilauke
06.2015 - 09.2015
Bachelor of Science - Recreation Management And Health Promotion
University of Pécs
High School Diploma -
High School Vak Bottyan Altalanos Iskola Gimnázium
Bachelor of Science - Food Engineering
Széchenyi István University
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